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Samsung offering replacement bands to some owners of the Gear S2 Sport

Samsung Gear S2

Some customers of the #Samsung #GearS2 Sport have faced issues with the bands, which would at times detach itself from the connector pins. In addition to the rubber strap and the connector pins losing contact, it is also seen that the strap itself breaks loose from the watch. Samsung is now offering replacement bands to the affected customers, but only if they’re facing the issues mentioned above.

For those facing trouble with the bands, it is found that it only occurs when they try to rapidly remove the wearable from their wrist or tighten it. So this seems to be a simple design error perhaps caused by extended usage. But it’s good to know that Samsung is acknowledging this issue and offering replacements to the users accordingly.

As of now, Samsung’s plans to offer replacements comes from a  leaked internal memo and the company is yet to officially put out word regarding the matter. But if you’ve faced this issue on your Gear S2 Sport, you should be able to get a replacement by heading over to the nearest Samsung outlet.

Via: SamMobile