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Galaxy Note 4 overheating, freezing, and lagging due to battery issue, more battery charging problems

Note 4 battery

If there’s something that hardware makers of today’s smartphones must need to improve, it should be the battery. It’s no understatement to say that today’s Lithium-based batteries remain the greatest weakness of even the most powerful devices like the #Samsung #GalaxyNote4. Below are some of the common battery issues users encounter with their Note 4:

  1. Galaxy Note 4 overheating, freezing, and lagging due to battery issue
  2. Galaxy Note 4 won’t power on
  3. Galaxy Note 4 fast charging issue
  4. Bluetooth issue on Galaxy Note 4
  5. Galaxy Note 4 showing multiple problems including battery drain
  6. Galaxy Note 4 battery or hardware failure
  7. Prevent battery drain issue on Galaxy Note 4 by not installing Facebook app
  8. Galaxy Note 4 won’t power on after charging

If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page, or you can install our free app from Google Play Store.


 

Problem #1: Galaxy Note 4 overheating, freezing, and lagging due to battery issue

My Note 4 is constantly draining its battery really fast. Whether it’s charging or not, it randomly turns itself off and sometimes it won’t even turn on so I’ll have to constantly take the battery out and then put it back in again in order for it to turn on. My phone’s also constantly lagging and my phone freezes and I’ll have to wait a few minutes for it to turn back to normal. And my phone’s always overheating when it’s charging or when I have too many apps open (but I guess that’s normal). I’ve downloaded an app to make my background apps sleep and a battery doctor app, but nothing works. I’m considering buying another battery but I just wanted to be really sure that the problem is my battery. Please help. — Taylor

Solution: Hi Taylor. There’s high likelihood that the problem is only limited to the battery at this time so replacing it is important. The symptoms you mentioned like overheating, freezing, lagging are consistent with a bad battery issue (although they can also suggest a hardware problem sometimes). In some rare cases, a corrupt firmware can also show the said symptoms so while waiting for battery replacement, you can also try to do a factory reset and leave the phone clean without installing any third party app for at least 48 hours. This will give you enough time to observe how the phone behaves when the firmware is set to defaults and no third party apps to complicate things.  For reference, here are the steps on how to do a factory reset on a Galaxy Note 4:

  • Turn off the Galaxy Note 4 completely.
  • Press and hold the Volume Up and the Home keys together, then press and hold the Power key.
  • When the Note 4 vibrates, release both the Home and Power keys but continue holding the Volume Up key.
  • When the Android System Recovery shows on the screen, release the Volume Up key.
  • Using the Volume Down key, highlight ‘wipe data / factory reset’ and press the Power key to select it.
  • Now highlight ‘Yes — delete all user data’ using the Volume Down key and press the Power key to begin the reset.
  • When the master reset is complete, highlight ‘Reboot system now’ and hit the Power key.
  • The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup.

Problem #2: Galaxy Note 4 won’t power on

So I have a Samsung Galaxy Note 4. My battery wasn’t working so well so I decided to purchase a new one. I put the new battery in and my phone powered right now with no issues. I let the phone sit overnight and when I tried to turn it on the next morning the blue corner light was blinking but the screen wouldn’t turn on. I pulled the battery out and tried all things mentioned on here to try to get it to turn on and nothing worked. I even plugged it in to charge and no red light or anything is on. — Kevin

Solution: Hi Kevin. A new battery does not die all of a sudden under normal circumstances. If you’ve only used the new battery for a few days or weeks, the problem may be on the phone itself. Have you tried using the old battery to see the difference? If the phone still won’t boot up using that, there must be a hardware failure that results to your phone being unable to boot. Try to restart the phone in recovery mode by following the steps provided for Taylor above. If you will still be unable to boot the phone that way, make sure that Samsung or a reliable third party technician can check the device for hardware faults.

Problem #3: Galaxy Note 4 fast charging issue

I’ve accepted that the battery in my phone is terrible and it only last up to 6 hours that’s not a full day, it’s actually 1/4th of a day. Okay fine just charge it..the problem is- it takes 2 hours to charge the phone. Okay that’s kinda long to charge a phone that has a fast charger that can do the job in 30 min. So why when the fast charger breaks and I try to use a different charger it takes so long. I feel like they’re two extremes. (I do soft resets every wednesday.. it’s a ritual. I also clear out my apps hourly.) — Collin

Solution: Hi Collin. Fast charging requires that the phone and charger are both capable of doing so. Your Note 4 won’t fast charge if you are using a regular charger. For Samsung devices, it is recommended that you use the official Adaptive Fast Charger although other third party fast chargers can also do the job. The official Samsung fast charger provides a 2 Amp output compared to the standard one which usually gives a typical 1 Amp or 700mAH.

Problem #4: Bluetooth issue on Galaxy Note 4

Yesterday, 5.1.1 automatically downloaded and then has been installed. After Android 5.1.1 installation, Bluetooth doesn’t operate. A message appears on the screen “Bluetooth has stopped”. Pushing the “Ok” button restart again. Started in safe mode however the situation is the same. No chance to remove paired devices and re-assign again. When I’m lucky to switch off Bluetooth function, everything is normal so far.

What i observed:

  1. Bluetooth switched on
  2. Error message appears “Bt has stopped” however it works, the Bluetooth sign visible on the top of screen. Until Ok has not been pressed, Bluetooth works.
  3. As soon as OK is touched, Bluetooth stops and automaticaly starts again.

Until the message is on the screen, there’s nothing else to do. Maybe not related to this issue but Security Manager Service regularly starts and stops.

If i look at the running apps, under Bluetooth several process starts and stops parallel with Bluetooth service.

-gattservice

-BlueThoothPbapservice

-A2dpService

-BleAutoconnectService

-HeadSetservice

-HealthService

-BluetoothMapservice

 

Hope could help to fix this issue. Thanks. — Gabor

Solution: Hi Gabor. If booting in safe mode does not make any difference, that’s probably because the issue lies on the cache or on the firmware itself. What you can try to do first is to wipe the cache partition to ensure that the system cache is in good working order. Sometimes, a corrupted or outdated cache can cause some apps to fail or work normally. Here are the steps to do that:

  • Turn off the Galaxy Note 4 completely.
  • Press and hold the Volume Up and the Home keys together, then press and hold the Power key.
  • When the Note 4 vibrates, release both the Home and Power keys but continue holding the Volume Up key.
  • When the Android System Recovery shows on the screen, release the Vol Up key.
  • Using the Volume Down key, highlight the option ‘wipe cache partition’ and press the Power key to select it.
  • When the wiping of the cache partition is finished, highlight ‘Reboot system now’ and hit the power key.

Wiping the cache partition is an often effective solution for an issue such as yours but it won’t do anything to change the situation, makes sure to do  a factory reset (steps provided above).

Problem #5: Galaxy Note 4 showing multiple problems including battery drain

Hi. Unfortunately I have been having various issues with my device, from battery draining fast going from 35% to dead without warning, charging  various times per day, network signal very weak, Wi-Fi not very stable, photos not very easy to focus… I have tried all your advice on various articles such as hard reset, cleaning cache,  phoned network to see if there was an issue with signal.  Asked for a new sim card as mine was 5 years old..  complained to Samsung phone went to repair they charged “sub pba” but issues persist…Really don’t know what else to do.. Please advise. Thank you. — Sue

Solution: Hi Sue. There’s only so much that you can do on your end to fix issues on a device like a Note 4. The symptoms appear to be unconnected and may be the result of a general hardware failure. Our blog does not provide hardware troubleshooting and diagnostics so if you want to fix the issue yourself, you have to look for other online resources. However, we strongly suggest that you have the phone replaced if possible.

Problem #6: Galaxy Note 4 battery or hardware failure

My phone is 14 months old and has been working fine until yesterday when it just shut down. To get it to turn back on I have to remove the battery and put it back in again as the device  will not respond otherwise. I cleared the cache as I read on your site and also tried the factory reset without success. If I click my screen lock button the device will just go off and I have to remove the battery to start again. I’ve ordered another battery as it didn’t seem to be holding a charge but talking to you now I’m  at 74% so I am uncertain whether it is the battery or a malfunction with the actual device itself. — Naomi

Solution: Hi Naomi. There’s no telling what the problem might be unless you narrow down the possible causes yourself. Since you have already performed a factory reset once, the issue may be hardware in nature. Start with replacing the battery. If nothing changes after doing so, that suggests that the phone itself is having some hardware failure.

Problem #7: Prevent battery drain issue on Galaxy Note 4 by not installing Facebook app

I was quite pleased initially with the power usage on my Note 4, however about a week after I activated it I noticed the power to drain much faster. That set me to thinking, what changed? For me, that’s when I added the Facebook app to my Note 4. So I removed Facebook, well disabled it anyway, and my power issues vanished. I still access Facebook, but I use other browsers, most notably the Ghostery browser. Love my Note 4. Works great with no Facebook app. Try it for yourself if your having power issues with the Note 4. — Michael

Solution:  Hi Michael. Thanks for sharing this tip Michael. Almost all popular social networking and shopping apps are the leading causes of battery drain issue in smartphones regardless of operating system. This is because these apps need to constantly communicate with remote servers to update their content and update itself. This process can be power-consuming throughout the day if left unattended. Good to know that you are managing battery consumption on your device well.

Problem #8: Galaxy Note 4 won’t power on after charging

My Samsung Galaxy Note 4 was working perfectly. When I was about to go to sleep it was on charge and had about 80% showing. I decided to switch it off and leave it charging since I was going to have a busy day the following morning and wanted it at 100% charge. When I woke up and tried to switch it on the damn thing couldn’t turn on. I have tried soft reset, factory reset nothing. The screen is black and it makes no sound. Took it to a technician, but he was unable to make it to turn on. I am very surprised because it didn’t fall, get water etc but now it’s a brick. Please help. — Paul

Solution: Hi Paul. If a technician can’t turn the phone on, that suggests a hardware failure. Try using another battery to see if that will make a difference. If nothing changes, the motherboard may have been damaged during charging process. That means that your phone is as good as gone at this time.

 


 

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