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Samsung Galaxy S6 Edge Plus Data Roaming Service Guide: How to use and manage roaming feature

In this guide, we tackle one of the essential features of #Samsung’s newest flagship device, the Galaxy S6 Edge Plus (#S6EdgePlus), particularly the data roaming service. If you’re planning to use your new handset while traveling outside your home network or abroad, then you may consider reading this entire content ahead.

Samsung-Galaxy-S6-Edge-Plus-Data-Roaming

Here’s the list of the topics you can find here…


What is Data Roaming?

Roaming refers to any wireless phone/tablet activity that you do outside your carrier’s own network. In short, you’re using a foreign network that has an agreement with your service provider (carrier) in order to use your device in making/receiving calls, or sending/receiving text messages, while you travel outside of the country.

Important Note: Significant charges are most likely being applied for using International Data roaming services with your device. And these services are not included in your regular monthly fees.

Before activating the roaming feature on your phone, please contact your service provider (carrier) for more details.

How does Data Roaming work?

When data roaming is enabled on your device, you will pay extra for connecting to the Internet, making/receiving calls, and in some cases, for sending/receiving text messages.

You can use roaming service for your phone to connect to other wireless mobile operators for as long as your device is compatible with the wireless network being used by those carriers.

Typically, you will be informed by your carrier (via text messages) when you arrive in a place outside their network, alerting you that you are already roaming. In most cases, roaming service is turned off by default, thus, you would have to contact your carrier for it to be activated on your device.

Note: Enable this feature only if you agree with the charges/roaming rates, otherwise, ensure data roaming is disabled on your device.

How to Enable/Disable Roaming Feature

Follow these steps to turn roaming feature on and off on your Galaxy S6 Edge Plus:

  1. From the Home screen, swipe down the Status bar.
  2. Next, touch the Settings icon located on the upper-right corner.
  3. Scroll to and touch to select Mobile networks from the Settings menu options.
  4. Touch Data roaming to continue.
  5. Touch Roaming network.
  6. To enable roaming, touch to select Automatic. Otherwise, touch Home only to disable it.
  • If roaming service is enabled or activated, touch to select specific types of roaming options you want to enable or disable.

Modify Roaming Guard Settings on your Galaxy S6 Edge+

Roaming guard works by alerting you when you’re using data, voice, or messaging services while roaming domestically and/or internationally. To configure these settings according to your preferences, follow these steps:

  1. From the Home screen, swipe down the Status bar.
  2. On the next screen, touch the Settings icon located on the upper-rightmost corner of the screen.
  3. Scroll to and touch Mobile networks.
  4. Touch Data roaming to proceed.
  5. From the Data roaming screen, touch Roaming guard.
  6. Touch the switches next to the roaming guard options you want to enable or disable.
  • Data usage can also be managed by restricting background data unless your device is connected to a wireless network.

Here’s how to restrict background data on your S6 Edge+:

  • Tap the Back key three times. Doing so will take you back to the main Settings screen.
  • From the main Settings screen, touch to select Data usage.
  • Touch MORE to view additional options.
  • Select Restrict background data.
  • Read the message prompt and touch OK to confirm.

Background data is now restricted on your device.

How to Send Text Messages while Roaming Internationally

This could be a no-brainer to Android users, but for the sake of those who are still trying to acclimatize the platform, here’s a simple guide on how to send text on your Galaxy S6 Edge+ while roaming internationally.

  1. Touch Messages from the Home screen.
  2. When prompted with the Messages screen, touch the Compose message icon located on the lower-right corner.
  3. Touch the Enter recipient field and enter the recipient’s number.
  • If you want to send a text message to anyone (for example, in Canada or US), simply type in the 10-digit number of the contact (recipient).
  • If you want to send a text message to anyone outside the US or Canada, type in the Exit Code (011), followed by the country code and phone number of the recipient.
  1. Touch the Enter message field and enter your message.
  2. When you’re done with your message, tap the SEND button. The message should then be sent.

IMPORTANT NOTES:

  • The Exit code is used to tell the network you want to dial out of the country.
  • Exit Codes vary from country to country.
  • Exit code alternative: When dialing from a mobile phone no matter where you are, you can use ‘+‘ instead.

Storing numbers in your phone in international format or including the ‘+’ is highly recommended, for they will work perfectly regardless of which country you’re calling/texting from.

Configure International Roaming Voice and Text Settings

If you want to use international roaming services like voice or text, you need to enable International Services on your device prior to traveling.

Here’s how:

  1. From the Home screen, swipe down the Status bar.
  2. Touch the Settings icon on the upper-rightmost corner of the screen.
  3. Scroll to and touch to select Mobile networks under Connections section.
  4. Touch Network mode to continue.
  5. Select the network mode you prefer to use.
  • To proceed with this guide, touch Automatic.
  1. Tap OK to apply the new settings.
  2. Wait for the device to restart.
  3. After the restart, go back to Mobile networks menu. (Tap Apps->Settings->Mobile networks).
  4. Touch Data roaming.
  5. Touch Roaming network to continue.
  6. Tap Automatic.
  7. Tap the Voice switch under International section to turn the voice feature ON.
  8. If prompted, read the Attention message and then tap the Yes button if you agree with the additional charges.

Your phone is now set for international voice and text roaming services.

How to Make a Call while Roaming Internationally

In case you need help, here’s how to make a call on your S6 Edge+ while roaming internationally:

  1. Touch the Phone icon from the Home screen, to launch the phone app/dialer.
  2. Key in the international access (exit) code for the country you’re calling from; followed by the country code you are calling to, and then the phone number you are calling.
  • Again, you can replace the international access code or exit code with the ‘+‘ if you are roaming on a GSM network. To do so, tap and hold the 0 key on the dialer screen.
  1. Touch the Call button to initiate the call to the entered number.

Just wait for the other end to receive your call.

How to Check Voicemail while Roaming Internationally

While you may not be able to receive new voicemail notifications, you still can access your voicemails while roaming internationally. If you’re outside of the US, you need to use your voicemail passcode to access your voicemails. If you’re not sure of your passcode, then you may contact your carrier and reset it.

Here’s how it works:

  1. To get started, touch the Phone icon from the Home screen.
  2. On the phone app/dialer, enter the international access code (exit code) for the country you’re in, followed by 1, and your 10-digit phone number.
  3. Tap the Call button.
  4. Wait for the call to connect, and then tap the Keypad icon.
  5. When you hear your recorded greeting, tap the asterisk (*) key.
  6. Enter your voicemail passcode, followed by the number (#) key.

You should then have access to your voicemails.

Having Trouble with International Roaming service?

If you’re having some issues while trying to use international roaming services on your device, then here’s what you can do first:

  1. Try to restart your phone (soft reset). Just turn it off and then back on.
  • After the soft reset, your phone is forced to search for a roaming network to connect to.
  1. If the problem persists after performing a soft reset, and you’re sure you’ve set it up for international roaming, try to verify if Airplane mode is enabled. It has to be turned OFF or disabled for the feature to work.
  2. Also make sure if roaming is available in the country or place where you are.
  3. Make sure your phone is set to automatically select a network. This will help in finding and connecting to roaming networks as you move about.

If you need further assistance in troubleshooting certain issues tied to international data roaming services with your Samsung Galaxy S6 Edge Plus, then please visit our troubleshooting page and follow the given instructions on how to get help from TheDroidGuy support team.

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