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Samsung Galaxy S6 Edge Plus Call Management Guide: Block Calls, Caller Groups, Caller ID, Call Forwarding, Call Log, Wi-Fi Calling

In this post, we demonstrate a few most significant calling features embedded into the new Samsung Galaxy S6 Edge Plus (#Samsung #GalaxyS6EdgePlus). Standard procedures on how to use and manage each of these features are also highlighted, to address the needs of those who are new to Android smartphones, especially new owners of the S6 Edge Plus who are still trying to get acquainted with the new interface.

Samsung-Galaxy-S6-Edge-Plus-Calling-Tutorials

Here’s a list of topics tackled in this post:

Let’s cut straight to the chase.


 

Block and Unblock Calls on your Galaxy S6 Edge+

Follow these steps to block incoming calls from certain number(s) on your phone:

  1. Touch the Phone icon from the Home screen.
  • Alternately, you can tap Apps->Settings->Applications->Phone.
  1. Touch MORE.
  2. Touch Settings.
  3. Touch Call rejection.
  4. Touch Auto reject list.
  5. Enter the number you want to be added in the reject (blocked) list.
  • You can also select a Match criteria option including Exactly the same as (default), Starts with, Ends with, or Includes, as you desire.
  1. To search for the number to block from your phone follow these steps:
  • Touch the Contacts
  • Touch Logs or Contacts.
  • Touch the number you want to reject or contact you wish to add to the reject list.
  1. To block incoming calls from unknown numbers or unknown callers, simply move the slider under Unknown to turn the feature ON.

More Call Blocking Tips

You can also block any incoming call that is not included in the reject list. To do so, just touch the red Phone icon and then drag it to the left.

To block a call and leave a message to the caller, touch the option to Reject call with message and then drag it up.

Unblock a Number or Contact

If you want to allow incoming calls from a number you’ve previously added to your reject list, then unblock that number. Here’s how:

  1. Touch the Phone icon from the Home screen.
  2. Touch MORE to view more options.
  3. Touch Settings.
  4. Touch Call rejection.
  5. Touch Auto reject list to continue.
  6. Touch the minus (-) sign located next to the contact number or contact name you want to remove from the blocked list.

Using Caller Groups on your Galaxy S6 Edge Plus

You can make your contacts organized and tidy by creating caller groups on your Galaxy S6 Edge+. The following procedures will help you get started.

How to create a Caller Group

  1. Touch Contacts from any Home screen.
  2. Touch the contact you want to add to the group.
  3. Touch Edit.
  4. Touch Groups.
  5. Touch Create group.
  6. Enter a name for the group.
  7. Touch Create.
  8. Touch the Arrow to return to the Contact profile.
  9. Touch Save to save the new Caller group you’ve just created.

How to add contacts to a Caller Group

  1. Touch Contacts from any Home screen.
  • Alternately, you can access the Phone settings from the Phone app through this method: From Home, tap Apps->Settings->Applications->Phone.
  1. Touch a contact you want to add to the group.
  2. To Edit information, touch Edit.
  3. Touch Groups to proceed.
  4. Mark the checkbox next to the Groups you want to assign to the selected contact.
  5. Touch the Arrow to return to the Contact profile when done.
  6. Touch Save to save the current changes and add the contact to the Caller Group.

Use and Manage Caller ID settings on your Galaxy S6 Edge Plus

A Caller ID displays the number of the incoming call, allowing you to identify a caller before you answer the phone.

Follow these steps to view or change the Caller ID settings on your phone:

  1. Touch Phone from any Home screen.
  2. Touch the More icon from the phone dialer screen.
  3. Touch Settings.
  4. Touch More settings to view more options.
  5. Touch Caller ID.
  6. Select any of the available options, including Network default, Hide number, or Show number.

Caller ID Blocking on your Galaxy S6 Edge Plus

If you don’t want your number to show when you make a call, then you can set Caller ID Blocking feature on your device. Here’s how:

  1. From Home, touch Phone to view the phone screen (dialer).
  2. On the keypad, tap *67, then enter a phone number.

Note: Number code may vary depending on your carrier.

  1. Touch the Phone icon in green to initiate the call without showing your caller information on the recipient’s phone.

Conference Calling with your Galaxy S6 Edge Plus

Conference calling or 3-way calling is a phone feature that allows you to talk to two people at the same time. Here’s a quick guide on how to perform a conference calling with your S6 Edge Plus:

  1. Touch Phone from Home to open the phone app.
  2. Dial the contact number to call.
  3. When the first call connects, touch Add call.
  4. Dial the second number to call. You can also use or call any number from call Logs or Contacts.
  5. When the second call connects, touch Merge to initiate conference call session.
  6. When finished, touch the End Call icon to end the three-way call.
  • The remaining callers stay connected even if one of those in the conference call session hangs up or disconnects. However, if the one who initiates the call hangs up first, all callers will be disconnected.
  • Normal airtime rates will be charged for each of the two calls when using this feature. Please contact your carrier for conference calling charges verification to avoid any unwanted fees to reflect in your billing statement.

Call Forwarding with your Galaxy S6 Edge Plus

Call Forwarding is a feature that lets you reroute or redirect incoming calls intended for your phone to another number like your home or office number. This feature needs to be activated prior to use it. If you don’t want to be bothered by any calls (or get calls on another phone when your S6 Edge+ is turned off), then you can enable call forwarding on your device. Here’s how:

  1. Touch Phone from the Home screen.
  2. From the Phone app screen (dialer), touch the Menu icon.
  3. Select Settings from the menu options.
  4. Touch Call Forwarding.
  5. Touch to select any of the available options including, Always Forward, Forward When Busy, Forward When Unanswered, and Forward When Unreachable.
  • Just read each description to know which option suits you.
  1. Enter the area code and phone number to which you want your calls forwarded.
  2. Touch Enable to activate the feature. Otherwise, touch Disable if you want to turn the feature OFF.

You should see the Call Forwarding icon displayed at the top of the screen.

Steps to Cancel Call Forwarding on your Galaxy S6 Edge Plus

Follow these steps to turn off or cancel call forwarding on your phone:

  1. Touch Phone from any Home screen.
  2. Touch the MORE icon.
  3. Touch Settings.
  4. Touch More settings.
  5. Touch Call forwarding.
  6. Touch Always forward.
  7. Touch Turn Off.

Call Forwarding Unconditional (CFU)

If you want to forward all calls to another phone number without letting the phone to ring, then you need to enable CFU or Call Forwarding Unconditional on your device. Here’s how:

  1. Touch Phone from any Home screen.
  2. Touch the More icon.
  3. Touch Settings.
  4. Touch More settings.
  5. Touch Call forwarding.
  6. Select Always forward.
  7. Enter the phone number you wish to forward your calls to.
  8. Touch Turn on to activate the feature.

Call Forwarding Conditional (CFC)

CFC or Call Forwarding Conditional is a phone feature that lets you forward incoming calls to another phone number under certain circumstances like if you don’t or can’t answer the calls, no reply, busy, or unavailable. Here’s how to enable CFC on your S6 Edge Plus:

  1. Touch Phone from any Home screen.
  2. Touch the MORE icon.
  3. Touch Settings.
  4. Touch More settings.
  5. Select Call Forwarding.
  6. Touch to select an option you prefer including, Forward when busy, Forward when unanswered, or Forward when unreachable.
  7. Enter the phone number you want your calls to be forwarded to.
  8. Touch Update to confirm.

Network carriers in the U.S. use different call forwarding options or key codes such as *71 to forward unanswered incoming calls, *72 to forward all incoming calls, and *73 to cancel or disable call forwarding. Please refer to your carrier’s own call forwarding commands if necessary.

Note: Please contact your carrier to verify call forwarding charges/rates. Rates may be higher for calls you have forwarded.

Wi-Fi Calling with your Galaxy S6 Edge Plus

With Wi-Fi Calling, you can send and receive calls and text messages through a Wi-Fi network. Like many other phone features, Wi-Fi Calling needs to be activated first so you can use it. Below is a quick guide for you to set connection preference for you to use Wi-Fi calling or mobile networks with your Galaxy S6 Edge Plus smartphone.

Note: You must turn on Wi-Fi and connect to a Wi-Fi network first in order to use Wi-Fi Calling.

Enable and Connect to a Wi-Fi network

  1. Touch Apps from the Home screen.
  2. Scroll down to Connections.
  3. Touch Wi-Fi.
  4. Toggle the Wi-Fi switch to ON, if necessary. You’ll know it’s ON if the Wi-Fi switch moves right and turns green.
  5. Wait for a list of active wireless networks to populate.
  6. Touch the More option to add a Wi-Fi network, if it is not shown in the list of available networks.
  7. Touch the desired Wi-Fi network to connect to it.
  8. If prompted, enter the correct password.
  9. Touch Connect to proceed.

Once you’re connected to a Wi-Fi network, you can proceed with enabling Wi-Fi calling on your device. Here’s how to do it:

  1. Touch Apps from any Home screen.
  2. Touch Settings.
  3. Scroll to Connections.
  4. Touch More connection settings to view additional options.
  5. Touch Wi-Fi Calling.
  6. Toggle the Wi-Fi switch right to turn the feature ON.
  7. Touch to select any of the given options including Wi-Fi preferred, Cellular Network Preferred, and Never use Cellular Network options to confirm activation of Wi-Fi calling on your phone.

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