On September 21, all #Skype users were left stranded due to a network related issue. This obviously caused a lot of frustration for the users and Microsoft understands that pretty well. In a statement released today, the Redmond giant apologized to its users for the outage and mentioned that they will be offering 20 minutes worth of credit to Skype customers.
Microsoft hasn’t announced if the free credit will be given to a select few customers, so our assumption is that all of Skype’s population will get it eventually. Users are receiving emails on their registered accounts informing them of the free credit, so make sure you’re on the lookout for an email from Skype informing you of the free credit.
Here’s an excerpt from Microsoft’s apology over the September 21 outage – “We’re sorry for the technical issue we suffered that day. We know how important our service is to you and how frustrating outages like this can be. We also know that sometimes saying sorry just isn’t enough.”
Via: Mobile Syrup