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Solutions To Samsung Galaxy S4 Text Messaging Related Issues

Welcome to our focused troubleshooting series regarding text messaging issues on the Samsung Galaxy S4. If you own this particular model and are having issues in sending or receiving a text message then you will want to continue reading. In fact, I even strongly suggest that you bookmark this page in your favorite browser for your future reference.

Samsung Galaxy S4

In this installment of the series we will discuss four real world problems sent to us by our readers regarding the text messaging problems they are facing with their device. We will provide the necessary troubleshooting steps that needs to be done to resolve the issues.

If you own a Galaxy S4 or any other Android device for that matter then feel free to contact us using this form or you can also send us an email at [email protected]. I however suggest using the form since it’s a much easier method.

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S4 Message Center Number Accidentaly Changed

Problem: Hi. I was sending and receiving text messages with no issues. I went into the text mssg settings to change the input mode so the person I was texting would see the symbols I was using. There was something called message center and I changed the phone number and now I can’t send text messages. It keeps saying failed. I am receiving them but I can’t send them. I tried to factory reset the phone but the old phone number is still not there. It still had the phone number that I changed it to. What do I do to fix this? Thank you

Solution: The message center number that you are using is carrier specific. This means that the number you are using will depend on what the carrier has set. If you accidentally changed this then you won’t be able to send out a text message.

You will need to set the correct message center number again to resolve this issue. Contact the tech support team of your carrier and ask for the correct message center number or you can also browse their website and check if the number is listed.

S4 Unfortunately Messaging Has Stopped Error

Problem: I was trying to fix the “unfortunately, messaging has stopped….” and I went to the Application Manager and did uninstall updates under Galaxy Apps and now the whole Galaxy Apps row is gone.  Do you know what I can do for all these issues?

Solution:  If it is the updates that you uninstalled then your Galaxy Apps is still in your phone. Try restarting your phone first and see if this resolves the issue.

Go to your phone app storage and check if the Galaxy App is present. if you see it long press on it and drag it to your homescreen.

If you don’t see the app then check if it is listed in your phone Application Manager under Settings. Chances are it will be there since you won’t be able to uninstall the app.

Try wiping the cache partition of your phone and see if this resolves the issue.

  • Turn off the device.
  • Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key
  • When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and the Home key.
  • When the Android System Recovery screen appears, release the Volume Up and Home keys.
  • Press the Volume Down key to highlight ‘wipe cache partition.’
  • Press the Power key to select.
  • After the the cache wipe is complete, press the Power key to select reboot system now.
  • Press the Power key to select. The phone will automatically restart after the cache is wiped.

If the problem still persists then I suggest you backup your phone data and do a factory reset.

  • Turn off the device.
  • Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key.
  • When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.
  • When the Android System Recovery screen appears, release the Volume Up and Home keys.
  • Press the Volume down key several times key to highlight ‘wipe data / factory reset.’
  • Press Power button to select.
  • Press the Volume down key until ‘delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

S4 Messaging Is Not Responding

Problem: I tried to DELETE an entire thread going back to 12/2013 but was unsuccessful. I then tried to delete 3-5 individual texts and was successful. However, now I am unable to even go into Messages, the screen locks and gives me an error message ‘Messaging isn’t responding. Do you want to close? How can I fix this issue?

Solution: There may be a glitch in your phone messaging app. Try to restart your phone first and see if this resolves the issue.

If the problem still occurs then proceed with clearing the cache and data of your phone messaging app.

  • From any Home screen, tap the Menu key.
  • Tap Settings.
  • Tap the More tab.
  • Tap Application manager.
  • Swipe to the All screen.
  • Tap the desired application
  • Tap Clear data and then tap OK.
  • Tap Clear cache.

You should also try wiping the cache partition of your phone.

  • ress and hold the following three buttons at the same time: Volume Up key, Home key, Power key
  • When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and the Home key.
  • When the Android System Recovery screen appears, release the Volume Up and Home keys.
  • Press the Volume Down key to highlight ‘wipe cache partition.’
  • Press the Power key to select.
  • After the the cache wipe is complete, press the Power key to select reboot system now.
  • Press the Power key to select. The phone will automatically restart after the cache is wiped.

S4 Text Message Shows Up In Wrong Order

Problem: Hi I was just wanting to email you guys about how when I send someone a text message that I get their text message before mine. So for example if I were to text someone HI and then they would respond back Hello I would get that above my text message. So it looks like they started the conversation but they didn’t. This just really annoys me when I’m having a conversation with someone and I have to keep scrolling up to see their message when I’m trying to respond to them. I would just really like it if you could email me back and Help me figure this situation out.

Solution: The most common cause of this issue is because the automatic time zone of the phone has not been enabled. Go to Settings then look for Data and Time. Look for Automatic Time Zone then make sure that it has a check mark on it. Check if the issue still persists.

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