,

How To Fix HTC One M8 Display Issues

Welcome to our focused troubleshooting series that deals with display issues on the HTC One M8. We have been getting several emails from our readers regarding this type of issue which we will be addressing today in this post. If you own this particular model then I suggest you bookmark this page on your favorite browser for future reference.

HTC One M8

If you own an HTC One M8 or any other Android device for that matter then feel free to contact us using this form or you can also send us an email at mailbag@thedroidguy.com. I however suggest using the form since it’s a much easier method.

We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do send us an email try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

If you would like to browse the previous parts in this series then check out this link.

Aside from sending us an email you may also reach us at our Facebook and Google+ social media accounts.

M8 Negative Display

Problem: Hi Guys, I woke up this morning and everything has turned negative like the effect filter in the camera settings, however it is in all areas of my phone including this email! I have  explored all areas of my display settings with no success. Can you help?

Solution: You may have accidentally activated the negative colors feature of your phone. Just go to Settings – Accessibility – Negative Colors then turn this feature off.

M8 Sense Has Stopped After Software Update

Problem: I have just downloaded the latest update ,but now have a screen that says sense home has stopped and asks me to send an error report . It will not send and I cannot get on to my main screens.

Solution: Since this issue occurred right after a software update it is most likely caused by conflicts in your phone data. Try wiping the cache partition of your phone first and see if this resolves the problem.

  • Turn off the device.
  • Press and hold the Volume Down key.
  • Press and release the Power key to turn the phone on.
  • Continue holding the Volume Down.
  • Release the Volume Down key when the three Android images appear on the bottom of the screen.
  • Press the Volume Down key once to move the cursor from FASTBOOT to RECOVERY.
  • Press the Power key to begin the wipe.
  • The device displays the bootup screen followed by a phone with a red triangle.
  • Press the Up Volume key and Power key at the same time.
  • Press the Down Volume key three times to select Wipe cache partition.
  • Press the Power key to initiate the wipe.
  • Wait until the phone displays Cache wipe complete.
  • Press the Power key to select Reboot system now.

If the problem still persists then I suggest you backup your phone data then do a factory reset.

  • Press and hold the Power button
  • Tap Power off.
  • Press and hold the Volume Down key.
  • Press and release the Power key to turn the phone on.
  • Continue holding the Volume Down key.
  • Release the Volume Down key when the three Android images appear on the bottom of the screen.
  • Press the Volume Down key twice to move the cursor from FASTBOOT to FACTORY RESET.
  • Press the Power key to perform the master reset.

M8 Home Screen Not Functioning

Problem: Good afternoon! My girlfriend has had an htc one m8 for a while now and just today finally updated her system. Now whenever she tries to use her phone though it repeatedly says that her home screen isn’t functioning and it won’t let her access any of her other apps, basically rendering the phone useless. Do you have any suggestions on how to fix this?

Solution: Try to restart your phone as this usually helps in this case. If the problem still occurs then proceed with wiping the cache partition of your phone.

  • Turn off the device.
  • Press and hold the Volume Down key.
  • Press and release the Power key to turn the phone on.
  • Continue holding the Volume Down.
  • Release the Volume Down key when the three Android images appear on the bottom of the screen.
  • Press the Volume Down key once to move the cursor from FASTBOOT to RECOVERY.
  • Press the Power key to begin the wipe.
  • The device displays the bootup screen followed by a phone with a red triangle.
  • Press the Up Volume key and Power key at the same time.
  • Press the Down Volume key three times to select Wipe cache partition.
  • Press the Power key to initiate the wipe.
  • Wait until the phone displays Cache wipe complete.
  • Press the Power key to select Reboot system now.

If the issue still persists then you will have to do a factory reset since this occurred right after a software update. Make sure to backup your phone data before proceeding.

  • Press and hold the Power button
  • Tap Power off.
  • Press and hold the Volume Down key.
  • Press and release the Power key to turn the phone on.
  • Continue holding the Volume Down key.
  • Release the Volume Down key when the three Android images appear on the bottom of the screen.
  • Press the Volume Down key twice to move the cursor from FASTBOOT to FACTORY RESET.
  • Press the Power key to perform the master reset.

M8 No Display

Problem: I was receiving a text and the phone froze on me.  I hit the off button and now have no screen view.  The screen has a glow but I cant see anything on it, nor does it appear to be charging…. any help here? Thanks.

Solution: This may just be a glitch in your phone software. Try to press and hold the power and volume up buttons for at least 10 seconds. Your phone will then restart.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Email us at mailbag@thedroidguy.com or contact us using this form . We read every email but can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

11 Comments

Leave a Reply
  1. I tryed all your instruction but still i repeat still my touch screen isn’t working .any more
    it normally start but when i try touching the screen i get no respond. I dont know what to do next can you please asist me..

  2. My phone was working fine but then I turnt it off but then when I went to turn it on again the screen didn’t display but the home button was working as it was vibrating but after a while it was fine again, it keeps repeating and I don’t know what to do

  3. I also had no display and kept thinking the force reboot what the bottom volume button not the top, but you helped me get it working again so thank you

  4. my htc desire 828,
    after a system update which i prefer to never do, the screen is inverted and mirrored.
    Also the colours have changed.
    is there in restore mode or will the recovery mode help ?
    how to reach the recovery mode.
    thanks

  5. my HTC one m8 just started acting up, d screen I displaying all sort of colours and it is blurry..

  6. You constantly tell people ” first backup your phone data”. You never say how. HTC sync manager stopped being supported in 2016. Also, being stuck in a boot loop , a computer does not recognize the phone when you plug it in. Thirdly, if your computer does find it, you can only save what you have aimed at your sd card. There is no folder for text messages, audio recordings, downloads, or calendars. You can retrieve Photosmart videos but nothing saved to the phone. The files saved will have long alpha numeric labels with no indication of what is inside. Some are unable to be opened by you or and must be reinstalled to a cell phone to be read. Only then do you find out that your backup is very incomplete.

  7. hi i have the htc one m8 with the home screen error and have followed all the instructions but when i get to the phone with the red triangle and press up volume and power key at the same time it showes the turning on screen and then i dont get to continue the step of press down volume 3 times to wipe cache partition because it just turns on and i have to start all over again because i go back to the error

  8. Hey I have htc desire 500 n when I tried to open fb phone got switched off by itself n when I tried to switch on the phone it wasn’t able to on I tried for 2 days now the phone got on but its not showing any icon nor its showing the screen lock but its only showing the tool bar n the calls msgs I receive is showing in tool bar but not on the screen so Plzzz help n once I switch of my phone it wont get on easily

  9. Same with me… 1000 thanks for getting my htc One 8 out of the negative mode. On my own I’d never have found the solution.

  10. Thank you, mine as the “You may have accidentally activated the negative colors feature of your phone”

Leave a Reply

Your email address will not be published. Required fields are marked *