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Samsung Galaxy S6 Tutorials, Guides, FAQs, How Tos and Tips [Part 7]

Galaxy S6

Welcome to the seventh part of our series on Samsung Galaxy S6 Tutorials, How Tos and Tips. This post is primarily aimed at providing assistance to all users of the new S6 smartphone, particularly those who need help in managing contacts and using different phone application services on the new S6 device.

If you have problems or issues with your phone that you can’t fix, we are also eager to help. You may send your concerns over at [email protected] or post on our Facebook wall and/or Google+ page. We also encourage you to subscribe to our newsletter so that you will be notified if new posts are published or you may follow us on Twitter.

The following outlines all the topics we’ve demonstrated in this post:

1. Managing Contacts in Samsung Galaxy S6

  • How to Add a Contact
  • How to Check/View Contact Details
  • Understanding Contacts Screen Layout
  • How to Edit a Contact
  • How to Delete a Contact
  • How to Share a Contact
  • How to use Profile Sharing in Galaxy S6
  • How to Import Contacts
  • How to Back up Contacts

2. Using Different Services of Samsung Galaxy S6 Phone App

  • How to use Wi-Fi Calling
  • How to Place and Answer Calls
  • How to Place Calls from Contacts
  • How to Place Calls from Call Logs

How to manage contacts in your Samsung Galaxy S6

With the Galaxy S6 Contacts application, you can store and manage contacts from different sources including contacts you enter and save directly in your device as well as contacts you sync with your Google account, your computer, compatible email programs like Exchange Server, and even your friends on Facebook.

How to Add a Contact

Details you can enter when adding a contact on the Galaxy S6 would include name, phone numbers, email addresses, mailing addresses, and more.

Here are the steps to add contacts from your phone’s Contacts application.

  1. Touch Apps from the Home screen.
  2. Touch Contacts to launch the application. You will be prompted with the Contacts List.
  3. Proceed by touching the Add Contact icon to add a contact entry.
  4. When prompted with the Save contact to pop-up screen, touch to select your preferred storage location for the contact you create. Your options would usually include Device or Google. Or you can also add a new account if you want. Just touch the Add a New Account option to proceed.

Hints: You will be required to select a contact type if you have multiple account types associated with your phone. Among the most commonly used are the following:

  • Device – choose this sync account option if you want your contacts to be saved only on your phone. Choosing this option means your contacts details will not be synced with your Google Account.
  • Google – choose this option if you prefer to save or store contacts to your Google Account. Choosing this option will automatically sync contacts with your Google account online. In case you have set up several Google Accounts, just pick a specific account to use.
  • Samsung account – choose this option if you want to automatically sync your contacts with your Samsung account.
  • Microsoft Exchange ActiveSync – choosing this option will let you sync your contact with your Microsoft Exchange account automatically.

Hint: If the Save contact to screen is not available and you have several accounts set up on your device, just tap the account type in the upper left corner to select it.

  1. After setting the storage location for the contact, enter as much information as you want for that contact using the keyboard.

Hints:

  • Photo – If you want to assign a picture to the contact, tap the Contacts Photo icon.
  • Name – Option to enter the contact’s name.
  • Phone number – Option to enter the contact’s phone number.
  • Email – Option to enter an email address for the contact.
  • Groups – Option to assign the contact to one or more contact groups (optional).
  • Ringtone – Option to set a specific ringtone for the contact.
  • Add Another Field – Option to add more contact details like Address, Notes, Nickname, Relationship, and more.

You can also add more phone numbers, or email addresses by tapping the Plus (+) icon located on the right side of the entry field.

  1. Once you’re done adding all necessary information for the contact, tap on Save. Doing so will add the contact to your phone’s contacts list.

Add/Save a Phone number directly to Contacts using the Phone app

You can also save a phone number to Contacts directly from the Phone app screen when you place or receive a call from someone (either new or existing contacts). Here’s how:

  1. Go to the phone screen by tapping Phone from the Home screen. Touch the Display Keypad icon to show the keypad, if needed.
  2. Enter a phone number.
  3. Touch the Add to Contacts option above the screen.
  4. If you want to add a new contact, touch Create contact, then enter the contact name and choose a number type for the new number to add. The number will then be added and saved for that contact.
  5. If you want to add the phone number to an existing contact, touch Update existing, then tap the contact name and choose a number type for the new number.
  6. Once you’re done adding the phone number to a specific contact, touch Save.

How to Check/View Contact Details

One way to view a contact’s details on the Galaxy S6 is by displaying a contact entry. Here’s how:

  1. Touch Apps from the Home screen.
  2. Touch Contacts to display the Contacts list.
  3. Next, tap a contact to show its details.

Contact details are normally shown in a detailed listing. Also, the available information may vary depending on what you’ve entered when you create that contact.

Understanding Contacts Screen Layout

For the sake of those who are new to Android phones like the Galaxy S6, we will demonstrate how the Contacts app is schemed with the various features you can use.

The Galaxy S6 Contacts application is primarily comprised of a Search bar/field to search for contact searches, contact image, and contact name. There is also an option for you to Add New Contact, as represented by an Add New Contact icon located on the lower left corner of the screen. And on the upper right corner, you will find Groups and More options.

Here’s a more detailed description of each of these items found in the S6 Contacts screen:

  • Add new contact – for adding/creating new contacts.
  • Contact – option to show details of a selected contact. Works by tapping on a contact.
  • Groups – option to display a contact’s groups or from which group the contact belongs.
  • Image – option to display the contact’s details. Works by tapping on the image.
  • More – option to access more options available.
  • Search – for searching saved contacts.

How to Edit or Make Changes to a Contact Entry

You can edit or make changes to any contact you have created and stored in your device or other synchronized storage location. Among the things you can do to a saved contact entry are adding/editing any of the previously entered information, assigning a caller ID picture, customizing with a unique ringtone, and the like. Here are the steps:

  1. Touch Apps from the Home screen.
  2. Touch Contact to display the Contacts list.
  3. Touch the contact you want to view details of and you will be prompted with a detailed listing of that contact.
  4. Touch Edit to proceed with making any changes to the previous entries.
  5. Touch any of the fields you want to edit or add details to.
  6. Start adding or editing the information.
  7. Once you’re done making changes, tap Save to apply the most recent changes you’ve made.

The contact entry is now updated.

How to Delete a Contact

To save some space, you can delete or remove any unnecessary contact from your phone’s contacts details page. Here’s how to do it on the Galaxy S6:

  1. Touch Apps from the Home screen.
  2. Touch Contacts to get to the Contacts list.
  3. Touch a contact to view its details/information.
  4. You may want to review the contact details prior to deleting them. If you’ve already decided, touch More to continue.
  5. Scroll to and touch to select Delete from the given options.
  6. To confirm deletion of the selected contact, touch Delete. The contact will then be completely deleted or removed from the contacts list.

Hint: A quicker way to delete a contact is by going to the Contacts list. Once you’re in the Contacts list, touch and hold the contact you want to delete, and then touch the option to Delete. Finally, touch Delete to confirm deletion of the selected contact.

How to Share a Contact

Sharing of contacts in the Galaxy S6 can be done quickly and easily using your email, Bluetooth, text messaging, or Gmail. Here’s how:

  1. Go to the Home screen to get started.
  2. Touch Apps.
  3. Touch Contacts to display the Contacts list.
  4. Touch a contact to show information.
  5. Touch More to continue.
  6. Scroll to and touch to select Share name card from the given options. You will be prompted with a list of sharing methods available.
  7. Select a sharing method you prefer to use.

Here are some hints to help you choose which method suits you best:

  • Android Beam – the information will be shared using NFC and Android Beam.
  • Bluetooth – information sharing is done via Bluetooth. You may need to pair your devices prior to sending/sharing contact details.
  • Drive – the information will be sent and saved to your Google Drive account.
  • Email – the information will be sent and shared as an email attachment.
  • Gmail – the information will be sent and shared as a Gmail attachment.
  • Messages – the information is sent in a form of a text message.
  • OneDrive – the information is saved to your OneDrive account.
  • Add to OneNote – the information will be saved to your OneNote account.
  • Quick connect – the information will be sent to a nearby device via Quick Connect feature.
  1. Once you have selected a sharing method you desire, follow the onscreen instructions/prompts for your chosen method until the selected contact is shared.

How to use Profile Sharing in Galaxy S6

Profile sharing is made easier with the Galaxy S6 Contacts application, allowing you to share your profile information with any of your contacts, choose which contacts you want to share it with and even choose additional information you want to share. Here’s how it’s done:

  1. Touch Apps from the Home screen.
  2. Touch Contacts to display the Contacts list.
  3. Next, touch your profile. You can find it under My Profile.
  4. When your profile displays, touch Profile Sharing.
  5. To enable/activate Profile Sharing feature now, touch the On/Off switch. It has to be turned ON for you to use the feature.

Hint: You may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy, especially if this is the first time you enable Profile sharing in your device. If so, then review the terms and tap AGREE to proceed.

  1. Configure your Profiling sharing options according to your preferences. Here are the options for you to choose from along with their descriptions:
  • Share with – choose this option if you want to share your profile with the public, all contacts, your favorite contacts or selected contacts.
  • Shared profile info – choose this option if you want to share additional profile information like your email, address, organization, and date of birth. These details will be shared along with your name, status and profile picture.
  • Registered information – choose this option if you want to view or set the registered information for your number.

How to Import Contacts from Device Storage

Importing contacts and transferring of contacts/other files (either from a SIM card or an old device) are among the first questions raised by owners of a new device including Samsung’s newest flagship smartphone — the Galaxy S6. That said, we’ve demonstrated the process of importing contacts from a device storage to the S6 with these simple steps:

Note: Ensure all your contacts have been backed up to device storage prior to importing or loading them to your new smartphone.

  1. Touch Apps from the Home screen to begin with.
  2. Touch Contacts to view the Contacts list.
  3. Touch More to view more options.
  4. Scroll to and touch to select Settings to continue.
  5. To view the Import/Export contacts menu, touch Import/Export contacts.
  6. From the Import/Export contacts screen, touch the Import button.
  7. Select and set a destination for the important contacts.
  8. Follow the onscreen prompts until the contacts are completely imported and saved in the specified account/storage destination.

How to Back up/Export Contacts

If necessary, you can manually back up contacts to the Galaxy S6’s memory for re-import. This can be done if you are saving contacts to an account that does not back up contacts automatically through the Cloud. Follow these steps whenever you’re ready to give it a try on your new Samsung smartphone.

  1. Touch Apps from the Home screen.
  2. Touch Contacts to view the Contacts list.
  3. Touch More to view additional options.
  4. Scroll to and touch to select Settings to continue.
  5. When prompted with the Import/Export contacts menu, touch Export.
  6. Specify or select an export location.

Hint: The export location refers to the target destination of your contacts information. This should serve as your backup drive for all your important contacts.

  1. Follow the onscreen prompts to complete the export process.

Important Note: To avoid accidental loss of necessary information saved in your phone’s Contacts, be sure to keep a separate copy of your contacts and other important information.

Using Various Phone App Services on Samsung Galaxy S6

The following topics are offered to anyone who is new to the Galaxy S6 and needs some help with the device’s Phone app features and services.

How to use Wi-Fi Calling

Wi-Fi Calling is a phone feature that utilizes wireless networks to help enhance voice and data coverage. It works by sending and receiving calls and text messages over an active Wi-Fi network. Its better coverage offer makes it best in buildings and areas of poor cellular reception.

There are two things you need to consider before activating Wi-Fi calling on your new Galaxy S6 device. First, is to ensure Wi-Fi is enabled or turned on and that the phone is connected to a Wi-Fi network.

Once your phone is connected to a wireless network, you may proceed with Wi-Fi Calling Activation and Uses, as demonstrated below.

Steps to Activate Wi-Fi Calling on the Galaxy S6:

  1. From the Home screen, swipe the Status bar down.
  2. Next, touch the Settings icon (the one that looks like a wheel) on the upper-right corner of the screen. Doing so will display the Quick settings and Connections menu.
  3. Scroll to and touch Wi-Fi Calling under Connections.
  4. You will be prompted with the Wi-Fi Calling screen containing the 911 information. Location information for the wireless network is necessary for 911 purposes. Verify the location information is correct, and then tap Save to proceed.

Hint: If prompted with the Location Services Disabled screen, touch Enable, and then touch the Location switch to turn the feature ON.

  1. Wait until Wi-Fi Calling is completely set up. By then, your phone will add the current wireless network to the Wi-Fi calling network list automatically.

Another way to set up Wi-Fi calling on the Galaxy S6 is through Apps -> Settings -> Wi-Fi Calling. Complete the set up by simply following the online prompts.

More Hints: The Wi-Fi Calling icon displayed in the Status Bar is an indication that Wi-Fi Calling is active and your device is connected to a saved wireless network.

If you see the Wi-Fi Calling Disconnected icon in the Status, it means Wi-Fi Calling is enabled but you are not in range of a saved wireless network.

Disable Wi-Fi Calling on the Galaxy S6

Follow these quick steps to disable or deactivate Wi-Fi Calling feature on your S6 device, in case you no longer want to use it.

  1. Go to the Home screen.
  2. Touch Apps.
  3. Touch Settings.
  4. From the Settings screen, scroll to and touch to select Wi-Fi Calling under Connections menu.
  5. Touch the ON/OFF switch to turn Wi-Fi Calling OFF or disable the feature.

How to Place and Answer Calls

Many phone users place a call using the phone’s dialer screen (Phone app) — the most traditional way to make a call.

For those who aren’t sure how it’s done in the new Galaxy S6, here’s a quick guide for you to follow:

Place Calls using the Galaxy S6 Phone (App) Dialer

  1. Go to the Home screen.
  2. Touch Phone to open the phone app screen. Tap the Display Keypad icon, if needed.
  3. Enter the phone number to call by tapping the number keys on the keypad or dialer.
  4. Touch the Place Call icon (phone icon in green) to initiate the call to the number you enter.
  5. Wait for the phone to dial the number and the call shall begin when the other party answers.
  6. To end the call, touch the End Call icon (phone icon in red) and the call will end.

Hints: In case your call does not connect, verify the number dialed is using the correct area code. Also ensure you are within an area with good or excellent wireless coverage. If not, look for another place with good signal strength and try calling the number again.

Place a Call to Emergency Numbers (911 Emergency)

Emergencies can occur anytime, anywhere. This is one of the reasons why you should always take your mobile phone with you.

Generally, smartphones are schemed in such a way that allows you to place calls to emergency numbers like 9-1-1 even when the screen is locked or your account is restricted. Here’s how it’s done on your S6 device.

If the phone’s screen is locked with a screen lock and you need to call the 9-1-1 emergency number, follow these steps:

  1. Swipe the Phone shortcut icon upward, and then tap Emergency Call.
  2. Dial 911 on the keypad, and then tap the Place Emergency Call icon. Your call should go through as long as you are within the wireless service area coverage.

If you need to call the 9-1-1 emergency number the normal way while your account is restricted, follow these steps:

  1. Unlock the screen depending on the lock screen method used.
  2. Tap Phone from the Home screen, and then tap the Display Keypad icon if needed.
  3. Dial 911 on the keypad, and then tap the Place Call icon.
  4. Wait for the call to connect.

The Galaxy S6 Enhanced 911 feature

One of the enhanced Phone features of the Galaxy S6 is the E-911 or Enhanced 911 Information. This is made possible with its embedded Global Positioning System (GPS) chip that is used for E-911 emergency location services where available.

To calculate your approximate location, the GPS feature of the S6 will search for information when you place an emergency 911 call. Usually, it would take up to 30 seconds or more for the system to determine and report your approximate location. However, the exact duration may vary depending on a number of factors such as the availability and access to satellite signals.

Answer Phone Calls on the Galaxy S6

Every Galaxy device owner would consider this a no-brainer but for those who are new to Android phones like the S6, the following information will be helpful.

Answering/Rejecting/Rejecting a Call with Message

When a call arrives, you will be prompted with the Incoming Call window containing the options (icons) for you to answer, reject, or reject it with message. The phone number of the caller will also be displayed.

To answer an incoming call, drag the Answer Call icon (phone icon in green) to the right and the call begins. Otherwise, drag the Reject Call icon to the left to reject it. When the call is rejected, the ringtone or vibration will also stop and the call will be routed directly to voicemail.

To end the call, tap the End Call icon (phone icon in red) and then the call shall end.

To reject a call and automatically send a text message to the caller, drag the Reject Call With Message button up from the bottom of the screen, when the call arrives. By then, you can choose which reject call message to send to the caller. You may choose any from the built-in messages or compose a new message to send to the caller.

Hint: Built-in messages can be edited through the Call Settings menu. In case you want to give it a try, here’s how:

  1. Touch Apps from the Home screen.
  2. Touch Settings.
  3. Touch Applications.
  4. Touch Phone.
  5. Touch Call rejection.
  6. Touch Rejection messages.
  7. Start editing or creating your own reject messages to send to the caller.

Tips: You can also mute the ringer without rejecting the call, by simply pressing the Volume key down.

How to Place Calls from Contacts

A quicker way to make calls is by using Contacts and Call Logs. If you need help placing a phone call directly from Contacts list entries on your S6 device, then you may refer to these steps:

  1. Touch Phone from the Home screen.
  2. Touch Contacts to view the Contacts list.
  3. Touch to select a contact from the list.
  4. Touch the Call icon next to the number you want to call.
  5. Wait as the phone dials the number and then start the conversation when the other party answers.
  6. When the call is done, touch the End Call icon (phone icon in red) to end the call.

Tip: A quicker way to place a call directly from the Contacts list is by swiping the entry you want to call from left to right. Doing so will dial the primary number of the entry.

How to Place Calls from Call Logs

Aside from Contacts list, you can also place a call through Call Logs. Using the call logs list, you can place calls to recent incoming, outgoing or missed numbers quickly on your Galaxy S6. Here’s how to do it:

  1. Touch Phone from the Home screen.
  2. To display the Call Logs list, touch LOG from the Phone screen.
  3. Touch an entry from the list to display/view the call details.
  4. To place a call, touch the Call icon.
  5. Wait as the phone dials the number and connects to the other party. When the other party answers, you can start the conversation right away.
  6. Tap the End Call icon to end the call.

Hint: You can view more options by tapping the name or number of the entry.

And that would be all for the seventh part of our Samsung Galaxy S6 Tutorials, How Tos and Tips series.

Please keep posted for more relevant contents to populate our Tutorials Index pages in the following days. We will do our best to provide you with more simplified references from basics to more advanced uses of the new Samsung flagship smartphone.

For more questions and/or guides, specific tutorial requests on the Galaxy S6, please don’t hesitate to send them at [email protected] and we will be glad to assist you further. You may also visit our Facebook page to keep track of our latest posts and website updates through Facebook Newsfeeds.