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Straight Talk Galaxy S4 Problems, Errors, Glitches and Solutions [Part 2]

Straight-Talk-Galaxy-S4-Problems-2

To our valued readers, happy New Year! This is the 2nd part of our Straight Talk Galaxy S4 problems troubleshooting series. As what the title implies, this post is intended for Galaxy S4 owners that are under the umbrella of Straight Talk. But just because we specifically included the name of the service provider doesn’t mean that the troubleshooting steps I cited here won’t work with other variants of S4.

If you have an S4 and is under contract with other providers and you found a problem in this post that’s related to yours, then try to use the instructions we provided to attempt to fix your problem. You may also browse through our Samsung Galaxy S4 Troubleshooting page because all of the problems we addressed in the past can be found there.

In the event that our troubleshooting procedures didn’t work for you or if your problem hasn’t been addressed yet, feel free to email us at [email protected]. Be sure to provide all necessary details so we can assess your problem accurately. You may also post your concerns on our Facebook wall or Google+ page.

The following is a list of problems addressed in this post:

  1. Straight Talk Galaxy S4 Can’t Download and Browse Via Mobile Data
  2. Straight Talk Galaxy S4 Shows No SIM Card Error
  3. Straight Talk Galaxy S4 Won’t Turn On
  4. Calls Go Straight To Voicemail on ST Galaxy S4
  5. Straight Talk Galaxy S4 Has Very Slow Connection
  6. Straight Talk Galaxy S4 Won’t Boot Up Completely
  7. ST Galaxy S4 Shows 1 Unread Message
  8. Straight Talk Galaxy S4 Internet Has Stopped
  9. Straight Talk Galaxy S4 Randomly Reboots After An Update
  10. Straight Talk Galaxy S4 Redownloads Documents
  11. MicroSD Card Randomly Unmounts on ST Galaxy S4

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Straight Talk Galaxy S4 Can’t Download and Browse Via Mobile Data

Problem: Hello guys, I’m hoping you can help me with my problem; I bought a Samsung Galaxy S4 from AT&T two months ago. The problem occurs after I ported my phone number from AT&T over to Straight Talk. In the first few months of subscription with Straight Talk I don’t have a problem downloading and browsing a web with my phone. However, since last week until now I notice that I cannot anymore download and browse a web using my mobile data. I also checked my Wi-fi and there’s no problem with it. The signal bars are full, I tried also turning my phone Off and On but there’s no use. I’m hoping that you can give me a solution or remedy to fix my phone. I’ll wait for your reply guys and thank you and more power!

Troubleshooting: Issue like cannot download or browse the web is one of the most common issues that we are receiving right at this time from our readers. However, there are lots of factors that we need to consider why your phone is having this issue. First, if you prefer to use the data of your phone, make sure that mobile data is turned on. Second, make sure that there’s no signal interruption in your area by checking the signal bars of your phone. Weak signal can also affect if you’re downloading or browsing the web.

In addition, APN settings must be correct. You need to check if all characters are correct. If you’re not sure that you have the right APN, I suggest that you call your service provider and ask for the right one. There are instances that the APN settings of the phone is lock or set on the system where you purchased the phone. For example, from AT&T, sometimes the APN settings of the phone is set only in AT&T. Although, it will work for a few months but there is a possibility that the APN settings will automatically set-back from its original setting which is the AT&T setting.

Straight Talk Galaxy S4 Shows No SIM Card Error

Problem: Hi guys, I hope you can help me with my problem. Last month I bought a Samsung Galaxy S4 from Walmart and have Straight Talk service on it. The phone is actually good, however, just this few weeks I encountered an error it shows on the phone screen “No SIM Card”. In fact, just this week it happened everyday on my phone, and the only thing that I’m doing is just to reboot my phone but after a few hours the error message shows-up again. I don’t know what is really the problem is it the SIM card or the phone itself? I’ll wait for the response and thank you for this free support it’s a big help for us and more power! — Nick

Troubleshooting: Hello Nick. Basically, that kind of error message is very common especially if you’re using an Old Straight Talk SIM Card. You mentioned that every time the error message shows-up on the screen you just reboot the phone and the it will be back to its normal operation. I think there’s no problem with your SIM Card.

You need to observe the performance of your phone. Try to remove the battery and wait for a minute before putting back the battery to the phone. In case, the issue will occur again that’s the time that you need to call Straight Talk Customer Service.

The representative will provide some troubleshooting steps, which you need to follow. Straight Talk provides 1 year warranty for its devices, which you need to use if proven the phone has the issue.

The representative will try to fix the issue, but if they cannot fix it, most probably they will create a ticket and send you a box where you will put your defective phone together with the label. You can received the box in 3-5 business days depending on how far your area is from their warehouse.

Straight Talk Galaxy S4 Won’t Turn On

Problem: Hi guys, I have an issue with my Straight Talk Samsung Galaxy S4 phone, I don’t know if this is just a minor problem. Last night my phone was turned off, I tried to turn it on but unfortunately, it won’t. I charged the phone the whole night and the LED notification lit up and there’s a message battery full. I’m not a tech-savvy person but I can assure you that the phone wasn’t dropped or submerged in the water. I don’t know why this issue happened on my phone. Any response is much more appreciated and thank you! — Jane

Troubleshooting: Hey Jane. It’s probably just a minor glitch. I can’t see any reason why the phone won’t turn on after it has been turned off. For this, I want you to try the soft reset first:

  1. Remove the back cover and pull the battery out.
  2. Press and hold the power key for a minute, and then repeatedly press (as many times as possible) it in a bid to get it from being stuck.
  3. Insert the battery back in and secure it with the back cover.
  4. Attempt to turn the phone on to see if it can boot up successfully now.

If soft reset can’t fix it, then boot the phone in safe mode and just reboot normally after that.

  1. Turn the device off completely.
  2. Press and hold the Power button.
  3. Once the Samsung Galaxy S4 logo appears on the screen, release the Power button.
  4. As soon as you release the Power button, press and hold the Volume Down key.
  5. Continue holding the Volume Down key until the phone has completed the reboot process.
  6. If you can read ‘Safe Mode‘ at the bottom left corner of the screen, release the Volume Down key. Otherwise, repeat the process until you can boot the phone to Safe Mode.

Calls Go Straight To Voicemail on ST Galaxy S4

Problem: Hi guys, I have a Samsung Galaxy S4 and my service provider is Straight Talk. I subscribed to their Unlimited data, calls and text, however, right now I can’t receive any call. 3 days ago I noticed that people cannot call on my number. So, I used my boyfriend’s phone and try to call my phone number, but I was routed directly to my voicemail. However, after a day I tried again calling my own number but again I routed directly to my voicemail. Until now I cannot receive any calls and can’t make a single call. However, I hate calling the tech support because obviously they’ll have to transfer my call several times and it’s just a waste of time. Any response about my issue is a huge help for me and thank you! — May

Suggestion: Hi May, you really need to call Straight Talk’s tech support hotline because this problem is on their end and not with your phone. I understand why you don’t want to call them but there’s no other choice. Straight Talk’s representatives have a tool that can fix this issue in a single click of a button. Also, if the problem is with your account, then they can verify it and eventually fix the problem.

Straight Talk Galaxy S4 Has Very Slow Connection

Problem: Hello guys, I have a problem with my data. I have a Galaxy S4 and my service provider is Straight Talk, in the first two weeks of the month my data is really fast but in the third to fourth week my connection is really bad. Even a single site my connection takes so long to load. I don’t know if there’s something wrong with my phone or on my connection. Right now, I’m having much trouble, I don’t really know what’s the problem. Any response can help a lot, thank you and more power guys! — Jim

Troubleshooting: Straight Talk sure offers unlimited data plan but only a few of its subscribers know there is a cap. If I’m not mistaken, the cap is 5GB for every billing cycle. It means that when you consumed 5GB or more data, your connection speed will be throttled down, thus, you will experience slow browsing. There’s no way to fix this except buy a new unlimited card from Walmart. To prevent this issue from happening in the future, minimize streaming of videos from sites like YouTube, Facebook, etc.

Straight Talk Galaxy S4 Won’t Boot Up Completely

Problem: Hi droid guys, I have a Galaxy S4 and I use Straight Talk unlimited plan. Anyway, last day my phone shutdown on its own and I don’t know what the issue is. I tried turning it on but the phone was not responding. However, I tried also removing the battery of the phone and press the power button as what you mentioned in one of your articles and fortunately the phone turned on. But the problem is it is stuck on the Samsung Logo. After 15 minutes I checked my phone but the problem is still the same. Please help me, thank you for your free support and more power! — John

Troubleshooting: It could be just a glitch, could be anything else; we don’t know for sure. The consolation is the phone powers on. So, let’s make it to boot up to the Home screen. I don’t know the setup of your phone or why the problem happened so let’s take the safest route.

The first thing I want you to do is to boot the phone in safe mode:

  1. Turn the device off completely.
  2. Press and hold the Power button.
  3. Once the Samsung Galaxy S4 logo appears on the screen, release the Power button.
  4. As soon as you release the Power button, press and hold the Volume Down key.
  5. Continue holding the Volume Down key until the phone has completed the reboot process.
  6. If you can read ‘Safe Mode‘ at the bottom left corner of the screen, release the Volume Down key. Otherwise, repeat the process until you can boot the phone to Safe Mode.

If the phone can boot successfully in safe mode, try to reboot normally. Such procedure usually fixes problems like this. Otherwise, wipe the cache partition by booting in recovery mode.

  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key
  3. When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and the Home key.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key to highlight ‘wipe cache partition.’
  6. Press the Power key to select. The phone will automatically restart after the cache is wiped.

ST Galaxy S4 Shows 1 Unread Message

Problem: Hi guys, I have a problem with my phone, every now and then there’s notification appearing that I have 1 unread message. I already deleted all of my messages but the notification still on the screen. I’m hoping this is not a serious problem. I need help for this issue; I’ll wait for your suggestions thank you! — Richard

Troubleshooting: Hey, Richard. It’s just a minor glitch in the service that handles data for notifications and badges. Don’t worry, it can easily be fixed. Just follow the steps below and you’re good to go:

  1. From the Home screen, tap Menu key
  2. Simply tap the More tab
  3. Tap the Application Manager, swipe to display All section
  4. Scrolll and locate BadgeProvider
  5. Tap Clear Cache, and Clear Data
  6. Reboot the phone

Straight Talk Galaxy S4 Internet Has Stopped

Problem: Hi droid guys, this is my second email to you guys and my second problem. The solution your provided me with my first problem totally helped me. Thanks. My phone is a Samsung Galaxy S4 under Straight Talk network. The issue of my phone is, every time I browse the web using my data there’s a notification appearing on the phone screen “Unfortunately, Internet has stopped.” Please help me to fix my phone, and more power! — Sylvia

Troubleshooting: Internet is actually Galaxy S4’s stock browser, so if it stopped working, you’ll still be able to connect to the internet using other apps. One of the most common reasons why stock apps like Internet will crash is when there are other apps connected to it that were disabled. I’ve outlined a troubleshooting procedure for you below:

  1. From the Home Screen, tap Menu key.
  2. Tap Settings and then Application manager.
  3. Tap left or right to show the contents of the All tab.
  4. Make sure that no App is labeled “Disabled”
  5. Scroll and tap Internet app.
  6. Tap Force Close button.
  7. Tap Clear Cache button.
  8. Lastly, tap Clear Data button. (Take note you will lose all the bookmarks and browsing history.)
  9. Tap OK to confirm.
  10. After that, Launch Internet again and wait if the error message will appear again.
  11. If the error still on the screen, try wiping the cache partition. If these steps won’t work then you can Factory reset your phone or try to use other browsers like; Opera, firefox and Chrome.

Straight Talk Galaxy S4 Randomly Reboots After An Update

Problem: Hi droid guy, I have a Samsung Galaxy S4 and my service provider Is Straight Talk. My phone is keep on rebooting after I done an update to my phone. I don’t want to factory reset my phone because I have lots of important files stored on my phone. I hope you can help me, I’ll wait for any of your advice and more power. — Mila

Troubleshooting: Hi Mila. It seems like the recent update corrupted some data or caches and that’s what’s causing the reboots. We really don’t know for sure the extent of this problem but in our troubleshooting, let’s take the safer way. That said, the first thing I want you to do is boot the phone in safe mode:

  1. Turn the device off completely.
  2. Press and hold the Power button.
  3. Once the Samsung Galaxy S4 logo appears on the screen, release the Power button.
  4. As soon as you release the Power button, press and hold the Volume Down key.
  5. Continue holding the Volume Down key until the phone has completed the reboot process.
  6. If you can read ‘Safe Mode‘ at the bottom left corner of the screen, release the Volume Down key. Otherwise, repeat the process until you can boot the phone to Safe Mode.

If the phone can boot successfully with all third-party apps temporarily disabled, then the data that were corrupted belong to apps you downloaded. Without doing anything yet, try to reboot the phone to see if it can boot normally. Usually, this procedure works because the phone just needs to cache newer sets of data and replace those that were corrupted. However, if the phone failed to boot normally from safe mode, then you need to wipe the cache partition via the recovery mode.

  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key
  3. When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and the Home key.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key to highlight ‘wipe cache partition.’
  6. Press the Power key to select. The phone will automatically restart after the cache is wiped.

If wiping the cache partition failed, then a full reset is necessary to bring the phone back to life. You can do so while in recovery mode:

  1. Switch your phone off.
  2. Hold down the Power, Volume Up and Home buttons at the same time for about 10 seconds. Release them when the Android logo appears on the screen. This will bring up the unlock/reset menu.
  3. To navigate through this menu, use the volume up/down buttons to scroll up and down and the power button to confirm selections.
  4. Scroll down and select Wipe Data/Factory Reset.
  5. Scroll down and select Yes – Delete All User Data.
  6. When prompted, scroll to and select Reboot System Now. The phone will then reboot to its factory settings.

Straight Talk Galaxy S4 Redownloads Documents

Problem: Hi droid guys, I have a Galaxy S4 and has a weird issue. Anyway, my phone keeps on syncing photos and documents even I already turned off all syncs. Notifications appearing all the time and some other photos and documents already synced and downloaded. I don’t know what’s the problem of my phone. Please help me and more power! — Betty

Troubleshooting: It’s just a glitch with the system, Betty. Usually, this issue occurs after an update or when the phone shut down unexpectedly. The Download Manager attempts to download data that are still in the phone’s memory, or at least, it appears that way. Actually, those documents or data haven’t been re-downloaded, it’s only the phone notifying you that it has finished “downloading” something and when you touch the notification, nothing happens. It is more of an annoyance than a problem, really. To fix this, just follow the simple procedure below:

  1. Go to Settings.
  2. Tap More Tab
  3. Tap Application Manager
  4. Swipe left of right to show the All Tab
  5. Tap the Download manager
  6. Tap Clear Cache
  7. Tap Clear data and tap OK

MicroSD Card Randomly Unmounts on ST Galaxy S4

Question: Hi Harold, my name is Paul and I own a Samsung Galaxy S4 given to me by my son and I have Straight Talk as my service provider. I have a very annoying issue with the phone. Out of the blue it will notify me that the SD card has been unmounted unexpectedly but I didn’t touch it. The card was actually mine and I have been using it for years when I was still using my old Nokia phone. I have a hunch the card can already be damaged but is it really the case? I need your advice on this. Thanks for sharing your knowledge with the world.

Answer: Hey Paul! Honestly, I really don’t know if your microSD card is already damaged but based on your description, I think you’re right about your suspicion. I suggest you backup all your data first while you still can. Once finished, reformat the microSD card using FAT32 format and mount it back on your phone, and then observe closely if the error still pops up. If so, then it’s time you bought a new microSD card. However, if the problem is fixed, continue using the card but be cautious as it may be in the verge of being damaged. Don’t save your important data in it.

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