The US Federal Trade Commission (the FTC) has filed a lawsuit against AT&T saying they have mislead millions of customers with promises of unlimited data. They believe that AT&T has throttled some users’ speeds to be 90% slower than normal.
AT&T of course no longer offers unlimited data, but they have been throttling users who have used as little as 2 GB of data per month, according to the FTC.
FTC commissioner Edith Ramirez says that “AT&T promised its customers ‘unlimited’ data, and in many instances, it has failed to deliver on that promise. The issue here is simple: ‘unlimited’ means unlimited.”
The FTC has pointed towards AT&T’s older marketing material where AT&T said that unlimited really was unlimited.
You may remember that after many complaints from both customers and the FCC that Verizon scrapped their plan to throttle unlimited data users. AT&T has been throttling since 2011 however, so it will be interesting to see how this plays out. If you’re an AT&T customer who is still grandfathered into an old unlimited plan, how do you feel about this?