Huawei has just dropped a bomb on the American customers of the Ascend Mate 2 that the smartphone will not receive the Android 4.4 update. The device was launched back in June in the U.S. sporting Android 4.3 and the Emotion UI. But the company details in its blog post that the smartphone will not see the update to what is now the next best version of Android.
Strangely, the smartphone has seen the update in other parts of the world, so this is clearly hard to fathom for the customers. Since the device is offered without a contract, the company doesn’t need to go through the strenuous certification process. The smartphone has been available since earlier this year in most parts of the world and was launched in the U.S. in June as a $300 phablet for those not looking for a decent budget tablet.
This news has certainly come as a shock to the customers and has certainly given the company’s credibility a hit. The customers are clearly upset as you can see from the reader comments over at Huawei’s blog post (link below).
Source: Huawei Blog
Via: Android Police