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Samsung Galaxy S3 Problems, Errors, Questions and Solutions [Part 37]

This is the 37th part of our Samsung Galaxy S3 Problems series. Needless to say we’ve already addressed and answered hundreds of problems and questions from our readers. So, if you have an issue with your phone, I strongly suggest you go through the previous parts as there is a great chance we’ve already addressed your problem.

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But don’t worry for as long as we receive emails, we will never stop publishing posts like this. Thus, if you have problems with your Galaxy S3, feel free to contact us through our email [email protected]. We cannot guarantee to be able to respond to every email we receive but rest assured we read every single one of them. And due to the volume of emails we receive each day, we may not be able to include your problem to our scheduled publications.

I suggest you also post your problem on the wall of our Facebook page as we also answer use it for this same purpose. For those who have setup their Google+ accounts, you may reach out to us through our Google+ page. I also created a community where I often hangout to answer questions related to Android problems. Feel free to join in and post your problems as there is a big chance you’ll catch me online because I keep that page open on my computer. [click here to join]

Galaxy S3 Device Memory Error

Problem: Hi, I was using my phone (Galaxy S3) while it suddenly switched off (the battery was very low). Since then, every time I turn my phone on I get the same error message: ”device memory error: the data partition has been corrupted. You need to reset your device to factory defaults. This will erase all your data”. I obviously do not want to erase my data so I haven’t clicked on any button. I am very fool because I didn’t backup my phone but however I can’t lose everything! I’ve got too many important files I need to work inside my phone…I’ve already tried to restart the device after recharging fully battery, I tried to boot the phone to Safe Mode and also to restart it after trying to remove and replace battery and SIM (I haven’t got a memory card) but every time appears the same damn message! Please help me! I really don’t know how to do. Thanks a lot! — Manfredi

Solution: I saw this problem in action in 3 different Android phones. One was fixed by taking the battery out for a minute, and then turning the phone back on. In your case, I suggest you press and hold the power button for 30 seconds while the battery is out; that would be enough to drain stored electricity off of capacitors. If that doesn’t fix the problem, then there’s no other option but to perform factory reset by booting the phone in recovery mode.

As what the error message said, the “data partition has been corrupted” and there’s no way to fix that than build the partition from the scratch. The only way you can do that is to perform factory reset as it will reformat the partition. I understand you have important files you don’t want to lose but there’s no way you can rectify this problem so you really have to make compromise.

Deleted Pictures Reappear on Galaxy S3

Problem: I have been trying to delete over 1400 pictures from my phone, but they keep coming back. I cannot find where I have anything synced to make them keep reappearing. I do not have much memory left and need to get the pictures off. Can you help me figure out why they won’t stay deleted? Thank you, Linda T.

Solution: Hi Linda, disable sync for photos, then inspect your phone’s internal storage or the microSD card if there were copies left. Once you made sure the photos you want deleted aren’t in your phone’s storage and that you’ve disabled sync for photos, clear the cache and data of the Gallery. If those photos are not being downloaded from your synced account, then what you’re seeing are actually thumbnails.

Galaxy S3 Speech To Text Problem

Problem: Kind sir , if could you please help me with a problem I’m having with my Samsung Galaxy S3 (4.3), I’d really appreciate it. I’ve been having issues with the speech to text in general . It just won’t work and I can’t figure out why. I’m attaching two screenshots; first one is a screenshot of what happens when I try to use the speech to text on my Google Maps app, and the second and third one is a screenshot of when I try to use speech to text from my keyboard. Any suggestions on what could possibly be wrong?

Solution: The first image was showing the error message “Unfortunately, Maps has stopped.” One of the ways to fix this is to update the app itself; it works every time.

The second image was telling you it “couldn’t connect,” which means you need to check your internet connection so the app can connect to Google servers.

The third image shows a crossed out microphone icon, which means the mic is either not working or the phone cannot detect audio streaming through it. Try to record an audio to check if the mic is working fine.

Galaxy S3 Touchscreen Not Working

Problem: Hi, my phone’s touch screen isn’t working and I do not know how that happened. My son was playing with it last night and he may have disabled something. I cannot even unlock the screen. At one point it shows that the phone is in Hands Free Mode, but I cannot disable that. Do you have any suggestions? Thanks, Bernadette.

Solution: Unless the phone suffered some kind of physical trauma (for example it was dropped), then I think the problem you have with your phone right now is just a glitch. Try pulling the battery out for a minute and then press and hold the power key for 30 seconds. When finished, place the battery back in and start the phone up. If that didn’t work, then try booting the phone in recovery mode and try clearing the cache partition. If the problem remained, then it’s you brought the phone to a technician to be checked.

Galaxy S3 Can’t Take Pictures

Problem: Good day team. Thank you for the great work you are doing. I have a Samsung S3 I9300 that cannot take pictures when the battery is below 50%. When you try to take a picture it will just go off. But when the battery is full no problems. It will take pictures and save them automatically. Kind Regards. — Ornette

Solution: There’s a problem with the battery. I’ve encountered this problem before wherein the phone shows 100% but when I tried playing music or any operation that require hardware components to work, it kept shutting down. It happens because the battery can’t hold enough current to power all the phone’s hardware, although it shows correct voltage. Of course, the only way to address this is to buy a new battery.

MMS Messages Not Showing On Galaxy S3

Problem: Hi. I have a Samsung Galaxy S3 running version 4.4.2 on at&t and I’m having the same issue as in this post (http://drippler.com/samsung/galaxy_s_iii#!1316977) (#5). I can’t seem to find the “menu” button. I go to my settings but there is no mms settings section. I only get a few options under the messaging settings but none of them are to change the priority options.

It’s very annoying. I get some pics but not all of them. I tried deleting a thread to see if I had too many pics in that thread, but it didn’t work either. It’s happening mostly from a Galaxy s5 but also from all types and carriers. And from group texting. Please help! Thanks, James.

Solution: If you have the same problem, then I’m sure the solution I provided will fix it. The ‘Menu’ key is actually the capacitive button located on the left side of the Home button. All Galaxy S3 variants have the same Messaging options so if you know where the Menu key is, you will be able to change the priority setting.

Galaxy S3 SD Card Write Protection Issue

Problem: My phone’s camera gallery (only the camera’s default album on the SD card) is freezing up and not showing me any pictures. I used the app manager to delete media/cache and it didn’t help. At one point it said that the camera could not write to the SD card and switched over to phone’s data storage.

When I try to access the images and move them to other folders on my computer, it says I have a “write-protection” that I need to get rid of….. help?

I’m not sure if this is a problem with my device or if it’s the SD card malfunctioning. I have a Samsung Galaxy S3 for Straight Talk (if that makes a difference) that is not rooted. I haven’t added any new apps or media to my phone in several days and the problem just started. — Breeze

Solution: It’s a problem with the microSD card. You can try to remove the write-protection to see if that fixes your problem. If not, then the card may have been damaged; it’s time you bought a new one. Here’s a post that could guide you to get rid of write-protection. [link]

Galaxy S3 Camera Failed

Problem: Hello. I have a S3 and I was in love with my phone until my camera stopped working… says camera failed! I have cleared my cache, restarted my phone, reset my phone back to factory settings, tried pulling the battery and nothing has worked. Please help! Thank you!

Solution: If you’ve exhausted all possible troubleshooting procedures and the problem remained, then the camera sensor may need replacement. Bring the phone to a professional repair technician and have it checked.

Galaxy S3 Battery Drain Issue

Problem: Hi I seen post on Drippler and well my phone has been horrible lately. I turn it on in the morning and pull it off charge and without using it at all it goes from 100% to 93% while its still locked, it dies so fast, i cant go a few hours without charging it please help!

Solution: There are a lot of things that could contribute to the draining of the battery in your phone but the first thing you should check are mobile data, WiFi, and Bluetooth; turn them off when not in use. Another thing is close all apps running in the background and clear your phone’s RAM from time to time.

If the phone still drains the battery after doing those things, then backup your data and perform factory reset. We don’t what’s causing the drain. But open your mind to the possibility that it is also a battery problem, that is if factory reset couldn’t fix the problem.

Galaxy S3 Won’t Turn On

Problem: Hi! So I have a Samsung Galaxy S3 and it wont turn on regularly. I read your article about how to repair a phone that wont turn on but nothing worked. I have always had problems with the phone not charging batteries so I just take the battery out of my dads phone and put it in my phone at full charge and i have been doing this for almost a year but my phone suddenly stopped turning on after i changed the battery today. I am fairly certain that it is not a problem with the power button because if i hold the phone at certain angles then it will turn on but only as far as the Samsung screen or the Galaxy S3 screen. It was working earlier today and was at around 70% when it stopped working. It would be really great if you could help because I’m at a loss here. Thank you!

Suggestion: The very purpose of our support articles is to help you know what the problem really is that’s why we are troubleshooting. In your case, it seems that the problem is with the USB charging port of the phone. If it were just a battery problem, then using you’re the battery form your dad’s phone would have fixed it but it didn’t. There’s nothing you can do about it at this point so you better have a technician take a look at your device.

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