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Failed Text Messages in Samsung Galaxy S4

Failed Text Messages in GS4

A new email came in to us via The Droid Guy Mailbag which reads, “Hi The Droid Guy, I love my Samsung Galaxy S4 mobile phone and we get along just fine most of the time, except for one annoying problem which occurs infrequently and usually when I need a quick response. My provider is Telstra and mobile phone coverage is good in the lower Blue Mountains west of Sydney. I send many text messages and sometimes they might fail at any time during the day. I switch off my mobile, reboot and have another go at sending a text. Sometimes this works, sometimes not. I’m just curious why this happens to some S4’s and not to others. I would be grateful for any light you could shed on the problem. Thank you.”

Possible Causes of the Failed Text Messages in SG4

Here are the possible factors triggering the issue as well as the solutions to the problem:

1. Problem with the Carrier or Interference

Among the main causes of the failed text messages in the SG4 are related to the carrier or some sort of interference in the area of the phone. Try to insert the SIM that you are using in your GS4 to another compatible device to confirm if it is not a SIM card or carrier issue. Try going around the area as well while observing the signal if it fluctuates to determine if there is some sort of interference to your device.

2. Issue with the Text Messaging App

As much as possible, stick with the stock messaging app of your Galaxy S4. Update it regularly too in order to minimize or eliminate bugs.

3. Clear Cache and Clear Data

Clear the cache of the text messaging app. If that does not work, proceed to clear its data too. Be reminded though that clearing its data will reset the configurations that you have set in your app.

4. Interference of Third-Party Apps

While experiencing the problem, check if there are third-party apps triggering it by entering Safe Mode. Observe if there is an improvement with the text messaging of your phone. If you no longer encounter the problem with failed text messages, that confirms that there are indeed third-party apps causing all the trouble. But if the issue persists, it may already be hardware related.

5. Internal Antenna is Defective

Among the key components of the device that may give you the trouble sending text messages is a defective antenna. If the other solutions don’t work, you might be looking at this problem already. But just to be sure, have person with technical expertise to help you determine if it is the antenna causing the failed text messages.

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  • Csaba Viasz

    Hi I have a big trouble with my Samsung Galaxy S4! Start send alone messages even if I sned a reply to my friends sms someone else got them ! I send a message to my sister on new years eve and after 4am my phone resend the message about 10x! I start hate my S4 I can not send a message because never know who get it.
    Any answer for this?

  • Gaylene Henderson

    Just got my GS4 2 days ago (actually bought 2 – one for me and one for another family member). I am already having the failed text message issue. I was resistant to upgrading from my old slider because I never had an issue with it. Work demands required me to get an updated phone and I am hating it. I do a lot of texting for work and need it to work. It doesn’t. I can receive text and all other parts of the phone seem to work just the sending text feature isn’t. Took it to 2 different cell phone stores and both said the same thing. It was on the wrong setting. The 1st store (a Verizon store) told me to take it off global and to use LT. The next store (a locally owned) told me the opposite to us global and not LT. They both tinkered with it in their respective stores and got it to work but by the time I got home it wasn’t working. What gives? These are brand new phones and I already ready to toss them into the ocean outside my front doors. I went with this phone because everyone said its the best phone out there. I think I was mislead.

  • cassie collins

    My mother in law has gs4 and is having problems with one contact she dont recieve his messages. How do we fix this

  • jasmine

    Hi. I have just updated my Samsung s4 and I can not see any of my text message conversations. Any ideas?

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