“Hi! I’ve been having issues with my Samsung Galaxy S4. The problem is that I can’t close webpages in my phone. The button next to where you type in the web address, where it shows how many old web pages that never got closed, won’t respond when I press it. It will only get highlighted but it won’t open. Any idea what the issue might be? Thanks for the help with the GS4, love this site!”
Here are some solutions that might work for you if you can’t close webpages in your Galaxy S4:
1. Force Close App
Force close the browser by following the steps below:
- Go to Settings.
- Select Applications.
- Choose “Manage Applications”.
- Open the tab where the running apps are located.
- Tap the browser app.
- Hit the Stop or “Force Stop” button.
2. Clear Cache and Cookies
Clear the cache of your Internet browser using these methods:
- Choose the browser icon.
- Press the Menu key.
- Go to Settings.
- Select “Privacy and Security”.
- Tap “Clear Cache”. You may also select “Clear All Cookie Data”.
- Hit OK when a verification message pops out.
3. Soft Reset
A Soft Reset will help refresh the system of your device and it will also help remove minor bugs. To do this, just press the Power/Lock button until your phone reboots.
4. Factory Reset
A Factory Reset will wipe out all the data stored in your device including bugs brought about by thrid-party apps. Just make sure that you have backed up all your important data prior to this because there will no longer be a way to retrieve them once they are deleted using this process.
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