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BlackBerry promises to address fake reviews of the BBM app on the Play Store

BBM

The BBM for Android app made its way to the Google Play Store a couple of days ago amidst much hype and a rather annoying waiting list. But those who were able to download the app are now being greeted to a plethora of fake reviews of the app on the Play Store page. Most of the reviews had the same content while the stars were differing – “Thank you so much blackberry team. I was waiting this app. Its really great user friendly and smooth“. This has certainly raised a lot of concerns as the useful reviews are being outnumbered by the fake ones. Victoria Berry who happens to be the PR Director for BBM acknowledged the issue in a statement given out to Android Central.

We have recently been made aware of a number of potentially fake five-star reviews of BBM for Android on Google Play. We do not approve of or condone such activities and are committed to working with Google to resolve this. There are also many genuinely great and useful reviews from our new BBM users on Google Play. We would like to encourage our passionate fans and users to continue to provide true assessments of the BBM experience through the proper channels.”

Removing all fake reviews should only leave the useful tips on top, thus helping the users and even BlackBerry to know what mistakes to rectify. The BBM app has already been downloaded 10 million times on Android and iOS devices so far, indicating that the demand is still pretty high.

Via: Android Central