One Samsung Galaxy Note 2 user shared to us that he just bought his phone 2 months ago but he is already experiencing problems with it. In his email through Mailbag, he mentioned the following:
1. My phone has been reacting very slow like whenever I try to open an application. It sometimes takes a few seconds to do it.
2. After a couple of days, the pictures stored in my Gallery gets corrupted. When they are opened, they appear to be grayish or with white blur. Then, there is a noticeable lag when opening old images which results in the phone restarting on its own.
I have read some articles about this particular Galaxy Note 2 problem on Google which says it happens due to the accumulation of cache files and hence those files are unwanted and has to be cleared from phone. So, I downloaded C Cleaner from Play Store. I tried this C Cleaner now phone is responding better, but still, it’s not like what it used to be.
The Possible Causes of these Galaxy Note 2 Problems
There are many factors that can contribute to the lag in the system of the Galaxy Note 2. Among the causes are there might be too many apps running in the background, the cache of your apps or device might be full, or let us also not rule out the possibility of a malware.
On the other hand, the corruption of the files may be connected to the frequent crashing of the phone or the issue mentioned by Google above.
The Possible Solutions to these Galaxy Note 2 Problems
Try to boot your Galaxy Note 2 into Safe Mode and observe if the lag still occurs. If you see a significant improvement under Safe Mode, then there might be apps that are causing the lag and the auto restart. Close or uninstall the apps that you are no longer using. Uninstalling apps or files that you no longer need is also a good way to free up a significant amount of storage memory.
Next, clear your cache as well as your app preferences. While you’re at it, install a reliable antivirus tool in your Galaxy Note 2 and perform a thorough scan to remove the unwanted programs that are giving you trouble.
If any of these solutions do not work, the last resort would be to do a Factory Reset.
I hope this information was helpful. For more questions or ideas that may contribute to this matter, feel free to email us at [email protected].