Samsung Galaxy Tab 2 10.1 Problems, Errors, Fixes and Solutions
Contents
The Samsung Galaxy Tab 2 10.1 is a powerful tablet with its dual-core processor and 1GB RAM. While the Galaxy Note 10.1 has overtaken it as far as popularity is concerned, there are quite a lot of owners loving this device. Just like any other electronic device, the Galaxy Tab 2 10.1 also has it share of errors and problems. Other users may have already found a solution to their problems while some may still be looking for answers to their questions.
That is the reason why we publish this article; we want to provide support to the owners who may be facing some troubles with their tablets. We have researched the most reported problems of this device and we find solutions, fixes and workarounds for them.
The first section deals with performance problem because over time, the tablet has a tendency to slow down that may also lead to lagging, freezing and hanging. Being a tablet, it is often used for entertainment rather than communication and therefore, its performance is very important.
The next section deals email problems, which is also among the most commonly reported problems in any tablet. Most of the times, email problems result from misconfiguration as well as wrong usernames and passwords. But there could also be problems with the connection in general. In the same section, we will also walk you through setting up your email both personal and corporate.
The third section is about mobile hotspot. While not every Galaxy Tab 2 user can enjoy this feature, it is one of the most common issues people were reporting basically because many bought this device to share their connection with their other devices without having to use a router.
The fourth section seems a bit complicated because it deals with rebooting issues. Since reboot issues don’t have apparent cause, the section deals with the discovery of underlying cause rather than provide resolution to the problem
The last section deals with the general connection problem for both mobile data network and Wi-Fi network. The same as with the fourth section, it deals with the discovery of underlying causes, which is a necessity to prevent the same problems in the future.
I have got a problem in downloading anything currently on my tab 10.1,it keeps downloading but does not get finished.it started well but now it is not.
Hello Fanyana,
Did you happen to check your internet connection? I hope you can get back to us and tell us where (what website if not from Google Play Store) you’re from.
If this happens when downloading an app from the Play Store, try clearing data of the download manager.
Regards,
Harold
Hi,
Am not able to use this tab given to me by my sister from Bahrain as everytime i insert the simcard it gives me this error no simcard found
pls let me know what should i do with this error.
Hi Vaishali,
I can only think of two things:
1. Your SIM card is defective.
2. The tablet is locked to a carrier.
Recommendation:
1. Try a different SIM card to see if it works.
2. You can try to unlock the device. There are tons of articles online on how to unlock it but be mindful of the model number before you do.
Hope this helps.
Regards,
Harold
Another thing, it could just a loose connection. Try inserting a piece of paper in the SIM card tray to push the SIM card firmly. It may be an unorthodox workaround but it often works.
I am having a problem with accessing existing email address, Games the device always gives me error massages and it also having network problems, please assist me.
Hi Jabulile,
Is this “existing email address” yours?
Please explain a little further why you have problems accessing games in your tablet.
About network problems, try to check your internet connection.
From what I understand in your problems, it seems to me that you’re just having some problems with your internet.
Without internet, you cannot send/receive emails. Some games may also require a connection so you can play.
Regards,
Harold
Each time I try to take a picture confront of me the picture window or shutter goes grey and the picture does not show.
Hi Glennah,
What happens after that? Are there any errors? Would the tablet hang or freeze?
I hope the problem is software-related. Try clearing data of camera and gallery apps.
Harold
I just want to know why flash player isnt compatible and what player is there that is compatible and downloadable
Hey Shavon,
Adobe said they wouldn’t provide support for their flash player on mobile devices so Google released Android updates without flash. that’s the reason why you cannot view flash videos now.
Try to search through Google Play Store for some flash alternatives, there are a lot of them.
http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html#Flash Player archives
This is a link for adobe flash player.
It worked for me.
You may have to scroll down a bit to find “Flash Player for Android 4.0 archives”
And the newest one is 11.1
But its adobe flash player.
Hope this helps.
I have a Samsung Galaxy Tab 2 10.1 with Android V4.1.1 installed. I just got it and everything worked fine for a few days. Then, the WiFi just stopped working. It was fine when I woke up as I got an email notification. I was looking at GMaps when it just dropped signal. Now, when I go to Settings and click the Wi-Fi switch it just gets stuck on ‘Turning on…’ If I click on the time in the bottom right corner the GPS, Sound and Screen Rotation tabs are all bright green but the Wi-Fi is a distinctly dimmer green and just sort of flickers. I would try a factory reset but I have an app installed by my home builder that they use to update us on progress on our house construction. Hence, I don’t want to loose that app. Any advice on what to do would be greatly appreciated.
Hi Charlie,
Sorry, it took me so long to respond to your comment.. It’s just that I talked with one Android developer and asked about this problem. He said it’s unusual and factory reset MIGHT resolve it. He advised me to tell you to try powercycling (rebooting) your modem/router to refresh the connection. Let me itemize it to make it easier:
1. Turn off your tablet.
2. Unplug your modem. If you have a router, unplug it after the modem. Wait about 5 to 3 minutes.
3. Plug your modem back and wait for the lights to become stable before you plug your router.
4. Turn your tablet on and see if the Wi-Fi is fine.
Let me know.
Harold
3.
Thanks for replying Harold.
Sorry, I forgot to mention that I tried most of this. All my other devices (laptop, phone) connect to the network fine. Turning off the modem/router was the first thing I thought of but still nothing. It is just stuck on ‘Turning on…’ it never even sees my network (or the 15 others I normally see in the condo complex).
This is seemingly more serious than I hoped. I hunted around the interweb and have found a few people with similar problems but no solutions.
If I do a factory reset I assume it removes all of the apps I have installed? Is that correct?
Thanks again for your help,
Charlie.
Hey Charlie,
Yes, your installed apps as well as all your data will be wiped out when you do a Factory Reset on your device.
But it seems like there’s no other options left for you do right now. I suggest you download one of the apps from the Play Store to backup everything in your device. One of those apps I personally used was Super Backup app.
You can back your SMS, settings, apps, etc. and store them into your phone’s storage. After that, you can do the reset, install Super Backup again, and restore the data you’ve backed up.
Let me know if the reset works.
Thanks, Charlie.
Now I’m confused. .I want to make sure I’m buying the right thing. .But from all these complaints, I’m afraid a Galaxy tab2 isn’t good. .Truly, please be sincere, do you think I should buy it?. .Please, I don’t wanna waste my money. .
Hi Amy,
Believe me, all smartphones/tablets have their own share of errors and problems.
I’m not forcing you to buy this device but Tab 2 is actually better than other tablets in the market today if you’re looking for an Android device.
Amy dont buy it!!!!!,trust me!!!,the wifi issue is a pain in the ass,and no one has a solution for this!!!
My tab had an update and now a lot of my apps won’t run. I get this message:
“Unfortunately, (app name) has stopped.”
There is not an option to force close nor report.
Please help!!
Did you update your device?
Write down the name of those apps, then go to Settings => Application Manager => open each app one and tap on Clear Data button.
That problem can be resolved by that procedure. But if they persist, try re-installing them.
I bought a tab 10.1 few days ago and I noticed that I can’t open photos bigger than 1.5 MB. Message says can’t upload photo.
Also I tried many video players but still can’t move to any selected point of the movie I am trying to watch. Or starts from the beginning or nothing.
Hey Cosman,
Are these photos and videos saved in your device?
Have you tried clearing data of the Gallery app?
What kind of video player are you using?
Hi. All files are on my device and available space is 9 Gb.
About video player, after testing many from google play, I returned on this one who was build in my tablet.
Having problem with most games. It says it need adobe flash player but Samsung does not provide this divice. What can I do?
There are a lot of flash alternatives at the Play Store, just do a simple query.
Some developers claim they have .apk installer for Adobe Flash app, you can google it.
Sorry, we don’t provide link to sites that infringe any company’s copyright.