Verizon Pledging $1.2 Million To Help With Hurricane Sandy Relief Efforts

Yesterday Verizon Wireless announced that the Verizon Foundation would be pledging $1.2 million to the victims that were affected by Hurricane Sandy. The contribution will be split in half into two different parts. The first part is a matching pledge by the Verizon Foundation for the first $1 million donated by customers on Verizon Wireless who donate through their Text to Donate program. The Text to Donate program will enable customers on Big Red to make a donation to the American Red Cross by sending a text reading REDCROSS to 90999. After doing that, it will trigger a $10 donation to be put on the customers next bill or even a withdrawal from a prepaid customer’s balance. Verizon has said that they will be waiving any fees so that 100% of all donations will reach the American Red Cross. Those using Verizon Wireless can donate up to $50 through their Text to Donate program.

The second part of this pledge is going to involve direct donations amounting to $200k to nonprofit agencies located in New York and New Jersey that are and will be assisting with the relief efforts. In addition to both of the pledges indicated (the $1 million and $200k), the Verizon Foundation has indicated that they will be providing a 2-to-1 match of employee online donations to the American Red Cross and the Salvation Army. Along with these matching grants, Verizon has also set up a bunch of charging stations in the affected areas (as we reported on a couple of days ago) to help those still without power recharge their devices so that a element of communication can be maintained with family and friends. Check out the Press Release below.

Verizon Foundation Pledges $1.2 Million to Provide Relief to Hurricane Sandy Victims

Foundation to Match Customer Text Donations up to $1 Million to the American Red Cross; Will Also Donate Additional $200,000 for New Jersey and New York Relief

BASKING RIDGE, N.J., Nov. 2, 2012 /PRNewswire/ — The Verizon Foundation will match $1 millionbeing raised by customers through the Verizon Text to Donate program to the American Red Cross to help provide immediate relief to those impacted by Hurricane Sandy. Verizon Wireless customers can make a $10 donation by texting REDCROSS to 90999. To provide additional relief, the Verizon Foundation is also donating $200,000 to nonprofit agencies in New Jersey and New York that are assisting with local efforts. In addition, the foundation is providing a 2-to-1 match of employee online donations to the Red Cross and the Salvation Army.

“Our hearts go to those impacted by this disaster, and we are leveraging our resources to help mend communities,” said Rose Stuckey Kirk, president of the Verizon Foundation. “From our employees who are working round-the-clock to reconnect our customers, to our support of national and local relief agencies, we are committed to supporting our communities, especially in times of crisis.”

Text messaging fees will be waived, and 100 percent of each donation goes directly to the American Red Cross. Verizon Wireless customers who pay monthly bills will see their donations on the next regular monthly bill. For customers using the company’s prepaid services, donations will be taken from customers’ prepaid balances.

Additional Help and Support From Verizon

Charge Your Devices: To support those in areas impacted by Hurricane Sandy, Verizon Wireless has also set up multiple mobile device charging stations to assist those still without power.
Wireless Service: For more information on Verizon Wireless efforts related to Hurricane Sandy, visit the Emergency Information Center.

Report a Problem: Customers can contact Verizon online at www.verizon.com/outage to report any wireline service-related issues; or call 1-800-VERIZON (1-800-837-4966). Please note that hold times will be longer than normal due to higher calling volumes.

Enterprise Updates: Regular news updates from Verizon Enterprise Solutions are located atwww.verizonbusiness.com/info/hurricane.

The Verizon Foundation is focused on accelerating social change by using the company’s innovative technology to help solve pressing problems in education, health care and energy management. Since 2000, the Verizon Foundation has invested more than half a billion dollars to improve the communities where Verizon employees work and live. Verizon’s employees are generous with their donations and their time, having logged more than 6.2 million hours of service to make a positive difference in their communities. For more information about Verizon’s philanthropic work, visit www.verizonfoundation.org ; or for regular updates, visit the Foundation on Facebook ( www.facebook.com/verizonfoundation ) and Twitter ( www.twitter.com/verizongiving ).

About Verizon
Verizon Communications Inc. (NYSE, Nasdaq: VZ), headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to consumer, business, government and wholesale customers. Verizon Wireless operates America’s most reliable wireless network, with nearly 96 million retail customers nationwide. Verizon also provides converged communications, information and entertainment services over America’s most advanced fiber-optic network, and delivers integrated business solutions to customers in more than 150 countries, including all of the Fortune 500. A Dow 30 company with $111 billion in 2011 revenues, Verizon employs a diverse workforce of 184,500. For more information, visit www.verizon.com .

VERIZON’S ONLINE NEWS CENTER: Verizon news releases, executive speeches and biographies, media contacts, high-quality video and images, and other information are available at Verizon’s News Center on the World Wide Web at www.verizon.com/news . To receive news releases by email, visit the News Center and register for customized automatic delivery of Verizon news releases.

source: Talk Android


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  1. Immediate Press Release
    Verizon turns it back on Hurricane Victims!

    November 5, 2012
    Garrett County, MD

    In a freakish convergence of weather systems Hurricane Sandy devastated Garrett County, MD on October 29 through October 31st with heavy rains, wind and over 30” of wet snow. Hundreds of miles of roads and power lines were rendered inoperable. In what looked like a war zone, a herculean team effort by both local Emergency, Road and Power Utility crews, aided by out of state companies as far away as Alabama, roads are being reopened and power increasingly restored to area residences.
    In stark contrast to this vast emergency team effort is Verizon’s refusal to respond to customer needs in address collapsing phone lines. When contacting Verizon November 4th, Customer Service Supervisor “Gina” of the Delaware call center stated emphatically and without concern for customer well-being that “Verizon Policy is not to dispatch our service technicians until property owners have removed all fallen trees and debris from lines that traverse their property”. We informed her there has been a widespread devastating weather event, that there are hundreds of miles of lines are affected, that the innumerable properties are owned by state and local government right of ways and thousands of private citizens and it is impossible to know how far any one person’s line travels across how many other’s properties. She stated “Verizon does not respond to weather related events affecting trees on lines” and again smugly repeated Verizon’s policy. When asked if Verizon was advocating that private citizens should climb ladders or poles to saw and remove the thousands of downed trees on lines which are often on poles shared with high voltage power lines, the Supervisor indignantly stated “Customers need to do whatever it takes to clear the lines”. When asked what about seniors and people who depended on land lines and DSL for communication and safety, she again referred to Verizon’s policy. Finally when asked, how does Verizon expect private citizens to coordinate a massive phone line clean-up project across hundreds of miles and thousands of properties? She stated “That’s not Verizon’s concern”. She then stated “You have heard the Verizon policy and I am ending this call.”
    In the 2011-2012 Verizon Super Pages Verizon states “Your local telephone service provider is responsible for providing access (dial tone and lines) from your home or business to the local telephone network”. Clearly, Verizon’s failure to secure operable lines and dial tone is an egregious abandonment of responsibility and conscience on Verizon’s part. Verizon has a long standing poor reputation for customer service. We encourage everyone to contact their elected representatives to address this problem with Verizon. In a Weather emergency crisis from Hurricane Sandy remember it was Verizon who turned its back on Hurricane victims and its customers.

    P.A. Chappell – R.K. Potter


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