The U.S National Transportation Safety Board announced they are now replacing their Blackberry smartphones with Apple’s flagship mobile device iPhone 5 simply because the phone developed by Research in Motion has increasingly become unreliable.
NTSB became the latest government agency to ditch RIM’s Blackberry for more advanced and sophisticated smartphones like the iPhone 5. According to NTSB, Blackberry has now failed to meet their strict demands at such a drastic rate.
“Blackberry devices have been failing both at inopportune times and at an unacceptable rate,” the NTSB wrote, according to Bloomberg. The 400-employee agency “requires effective, reliable and stable communication capabilities to carry out its primary investigative mission and to ensure employee safety in remote locations,” stated in a government filling last week, according to Bloomberg.
The NSTB said it experienced a couple of international service disruptions on Research in Motion’s Blackberry network this year. The NSTB is a government agency in charge of investigating airplane and transportation disasters, making reliable communication very much of a requirement.
“Government organizations globally have trusted the reliability and security of BlackBerry for over a decade. They can continue to do so,” a company spokesperson told CNET in an e-mail. “We have 1 million government customers in North America alone who depend on BlackBerry, and more than 400,000 government customers worldwide upgraded their devices in the past year,”
Despite losing another big contract with the government, Research in Motion remains optimistic of their future business endeavors with the upcoming release of Blackberry 10, which features an upgraded operating system and a full touch-screen. The device can be used in secure government offices, showing its commitment to continue serving the government as Blackberry 10 customers.
“We are committed to the mobility needs of government agencies around the world and will continue to meet these needs with BlackBerry 10,” the company spokesperson told CNET.