We all know that it is not the best time in business for the BlackBerry maker Research in Motion (RIM). The company, once the kingpin in the world of smart phones, now at the verge of closing down the business due to the iPhone and a long list of smart phones from other manufacturers running Google’s Android operating system. Ever since these awesome all touch screen devices flooded the market, RIM is left with very little choice, but to improve its offering in terms of service, and also the hardware that goes with the services.
RIM is now testing an all new platform, the BlackBerry 10 OS, which it expects to out very soon. And during its transition to the new platform a couple of days back, the services offered by the company went down in the Middle East, Europe, and Africa for several hours. A lot of users were left with no email connectivity, BlackBerry messenger, and internet browsing. The company is now telling that it has rectified these issues.
“Our apologies to any customers impacted by the BlackBerry service issue today,” the company said in emailed statement, reports Reuters.
“This outage could not happen at the worst quarter … when all devices are coming out and the Christmas season is approaching. They are close to their last chance, if they miss it, they will not recover,” said IDC analyst Francisco Jeronimo to Reuters.
This is not the first time RIM is facing such a problem. In the month of October last year, the BlackBerry services had gone offline in all the five continents for four complete continuous days, leaving users very frustrated. This could be the reason why the company is seeing its shares dropping heavily. Reuters write, “RIM shares fell 20 Canadian cents, or about 3 per cent, to C$6.55 shortly after the open on the Toronto Stock Exchange.”
Well, the Canadian company is trying to make an effort to stick in the market for a little longer. Let’s wish it luck.