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Verizon Ranked Highest In Network Quality

While Verizon has the largest 4G LTE network of any of the carriers that are currently out there, but today, J.D Power and Associates is recognizing Verizon for how fantastic their network quality is too. In a press release that was just published today, Verizon actually had ranked the highest in network quality in almost all of the regions within the United States. They also had scored above the industry average in all of the regions.

I’m actually excited to see that Verizon isn’t just worried about how big their network is and what the coverage is like, but they are also working to make sure that dropped calls are low and call quality is high. The only thing is, the Verizon Broadband card isn’t very good speed wise compared to my AT&T connection, then again, that may just be because of the rural area I live in.

I’m not going to post the full press release for everyone, but instead post a few parts that I found to be pretty interesting. So here’s some of the interesting facts that was posted in the Press Release:

J.D. Power and Associates measures network quality in terms of voice, text and data usage, including the growing number of 4G LTE data users, among the major U.S. wireless service providers.  Verizon Wireless ranked highest in:

  • Northeast Region, which covers Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island and Vermont.
  • Mid-Atlantic Region, which covers Delaware, District of Columbia, Maryland, New Jersey, Pennsylvania, Virginia and West Virginia.
  • Southeast Region, which covers Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina and Tennessee.
  • West Region, which covers Arizona, California, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington and Wyoming.
  • Southwest Region, which covers Arkansas, Missouri, Kansas, Oklahoma and Texas.

In the North Central Region, which covers Illinois, Indiana, Ohio, Michigan and Wisconsin, Verizon Wireless scored above the industry average and ranked higher than three national wireless carriers in the study.

“This latest study once again speaks loudly and clearly to the outstanding performance of the Verizon Wireless network in terms of customer satisfaction,” said Nicola Palmer, chief technical officer of Verizon Wireless.  “With our 4G LTE high-speed network’s blazing fast speeds and superior nationwide coverage, Verizon Wireless remains committed to providing its customers with the best networks, devices and innovative services.”

I actually found this part interesting as I didn’t think there speeds were that fantastic in Michigan even though this study has claimed that it’s reached above average. Maybe it’s something I need to look into more since getting about 25kb/s is pretty ridiculous. Whatever the case is though, it’s awesome that Verizon was actually able to score above average, that’s gotta be a serious publicity boost for them. To boost the accuracy of the press release, here’s what the company actually surveyed and how many people they surveyed:

Approximately 27,000 wireless subscribers were surveyed by J.D. Power and Associates between January and June 2012 about their experiences with wireless voice, text messaging and data usage based on factors that impact overall carrier performance, including dropped calls, calls not connected on first try, calls with audio problems, failed or late voicemails, lost calls, message transmission failures, late text messages, mobile Web connection errors, excessively slow mobile Web loading, and email connection errors.

Anyone use Verizon for their internet provider and phone provider? If so, let us know what you think in the comments below! Out of the 27,000 people surveyed, surely some of you have to have an opinion the factors that were tested too, right?

source: Droid Life