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AT&T Pushes Back Samsung Galaxy S3 Release Date to June 28th

Update (June 28th 2:43pm ET): Just did a similar exercise with T-Mobile and Sprint to check their release dates in local stores of the major markets.  T-Mobile appears to be the winner in this race.  I put in calls to six regions in the country, the cities include Seattle, Los Angeles, Chicago, Houston, Miami, and New York. Here’s what I found:

T-Mobile Samsung Galaxy S3 Released and (sort of) Available Now

T-Mobile may have came up with a much better streamlined release plan for the release of the Samsung Galaxy S3. According to a Houston T-Mobile store rep, all the stores that she knew of in the Houston area received exactly 3 units.  Their plan appears to just get enough out in the stores to get customers interested and confirm that they have indeed released the phone nation-wide.  But get this, the most interesting part of the conversation was that all the stores only received the blue version of the Galaxy S3.  She does not expect the stores in her area to receive any white versions until August!  Of course, this is only one rep’s perspective.  She currently has a wait-list that’s 30 deep, and expects to fill them in the next week or so.

When I called the Seattle store, the rep happens to be checking in the shipment, of which, there was one 16GB white Galaxy S3 right at the top.  He suggested I come down to the store immediately if I wanted to get my hands on that sucker.

Los Angeles store in Westwood confirmed shipment 2 days ago, but sold out immediately.  Expects more next week.  New York downtown store got 3, and sold out immediately.  Chicago store rep said about 5 stores in Chicago got its pre-launch units last Thursday, and their store received 9 yesterday and 4 today, and again, all sold out immediately. As for Miami –Nada.

Sprint Samsung Galaxy S3 Release Date July 1st (Sunday)

Like AT&T, Sprint is still trying to figure things out.  All the stores at least had the same answer in so many words – check back Sunday July 1st, that will be the “release date” for Sprint.

Update (June 28h 12:02pm ET): With AT&T originally scheduled to release the Samsung Galaxy S3 in stores today, my plan was to call AT&T stores around the country to check the availability in each store.  At this point, I guess I shouldn’t be surprised that the consensus was none of the stores had them available.

I called two stores each in the largest markets: New York, Chicago, Houston, Miami, Seattle, Los Angeles, and Phoenix.  My expectations going in was each store may get two or three units and they would be sold out as soon as the doors opened.  It was disappointing to hear that none of these stores I called had them available.  According to a few sales reps, the employees received an email late last night that the availability of the Samsung Galaxy S3 is still to be determined.  Yup, the dreaded generic TBD answer.

Since nobody seems to be optimistic they will receive shipment in the next couple days, the best guess right now is Sunday July 1st.  Stay tuned…

Update (June 28h 01:52am ET): After a week of silence and delay issues, Sprint has finally announced that they will be releasing the Samsun Galaxy s3 on July 1st, which is this coming Sunday

Update (June 26th 02:52pm ET): It has been 5 days since Sprint and T-Mobile’s original release date, I figured the delay mess should be resolved by now. So I decided to drop by a few retail stores to inquire about the availability of the phone.

Generally, you can tell by the sale reps’ tone that they’re pretty exhausted from answering questions about this phone (or perhaps it’s just a New York thing). Here’s what I found from the 3 stores:

Sprint – Expecting to receive shipment and release tomorrow (June 27th), for this specific location, the sales reps thinks they will get a shipment of around 20 units (which I highly doubt). He suggested I check with the corporate store in uptown to see if they have any available, he seemed to think they’re already selling the units in that location. So I put in a call to the corporate store, and of course, got an emphatic “no”, and to check back “end of the month”. Sounds like this release will continue to drag on…

T-mobile – The fact that this location only had one sales rep present in the entire store pretty much already answered my question. I cut to the front of the line to ask quickly if they had the S3 available, and like the Sprint store, the sales rep seems to think they will be getting a shipment tomorrow. Although, she was a bit more specific, saying they will get getting 3 units, and 2 of which have already been reserved. This sounds a bit more reasonable to me. Perhaps T-Mobile is turning the corner…

AT&T– Sale rep stands by the July 28th release date that we reported last week, which is only two days away. I shall check back with them…

Update (June 21th 04:52pm ET): Sounds like several AT&T customers have gotten the following (maddening…discouraging) text message regarding their order.

Due to manufacturer supply constraints of the 4G LTE Samsung Galaxy SIII, your new smartphone will now arrived no latter than Monday, June 25th

Update (June 21th 04:20pm ET): One of our readers, Luis, was one of the few people who have gotten the Samsung Galaxy S3 from his online order. Apparently, he received both of his new orders this morning. One in blue and another in white. Luis was gracious enough to share with us the photos of his new toys. Guess the folks at AT&T aren’t complete a*@!@#&* since some people did receive their phone!

Update (June 21th 08:23 am ET): Dropped by another larger store, also no S3 available. ; This rep confidently said that the phone will be available in stores on June 28th.

Update (June 21th 07:40 am ET): Just dropped by a local AT&T store here in New York, and the store manager sounded as confused as anybody. ; He said they’re not carrying the S3 yet and he did not know when the phone will be available in stores.

To be clear, the June 21st release date sounds like it’s for the online orders of the blue model mostly. ; We have not heard of anybody getting shipping confirmation for the white model. ; The initial word was that online orders should be shipped “on or around June 28th”. ; People who are receiving shipment today appeared to have all ordered online prior to June 18th.

Basically sounds like, if you ordered the white model OR if you ordered on or after June 18th, your shipment will be delayed to around the 28th.

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Update (June 20th 10:00 pm ET): The Samsung Galaxy SIII will be available in AT&T stores on 6/21. We’re getting conflicting reports, but we received words from AT&T reps that the phones should be available by tomorrow in stores! ; Apologize for any confusion! ; also, see below for T-Mobile’s release plan.

As expected, the frenzy is hitting all the carrier stores. ; Sprint and T-Mobile were suppose to get their shipment by this morning for a release today (June 21st). ; But that’s obviously hit a snag. ; Call me crazy, but Verizon is probably laughing at the other big 3 now for the ambitious launch date, they now look like the only carrier that has a chance keep their word about the July 10th release date.

Recent reports indicate that US carrier AT&T has pushed back the release date of Samsung Galaxy S3 to June 28th. At first, the company boasts being the first operator in the US to be able to distribute the North American variant of the popular handset having June 21st as the arrival date for pre-ordered units. ; Even though the device has been available on [easyazon-link asin=”B00891PTQM” locale=”us”]Amazon for $189.99[/easyazon-link], it’s been showing as back ordered all week. ; But to clear the air about the release date, we’ve had user confirmed their online purchased Galaxy S3 (of the blue model) has been shipped and will arrive tomorrow.

Other carriers like T-Mobile and Sprint said they would stick to their first announcement of having GS3 shipped in the last week of June but it seems like AT&T will have to join others with the new timetable. There is information available explaining the delay but analysts believe it could be traced down to the production line because apparently, Apple’s patent claims could never affect the arrival of the products from the manufacturer. Moreover, there is no information if those who pre-ordered the device earlier would be affected by a week slip of the release date.

All major carriers in the US will be offering Galaxy S3 to their customers. AT&T has been the one making almost all of the buzz of its upcoming offering. If there would be one to become so frustrated about the delay, then that would be it because obviously its customers who paid earlier for the device should have been expecting to get it before everybody does. For now, it is unclear who to blame for this delay. If it were Samsung, then it has underestimated the popularity of its own product.

Among the many reasons why Samsung Galaxy S3 became so popular is the fact that it is sporting quad-core Exynos processor clocked at a higher frequency and paired with powerful graphics processor. However, in the pursuit of dominating 4G LTE market, Samsung built variants with lower specs. Thus, it is expected that North American owners who will seek to use LTE connectivity under any network will be getting just the dual-core version.

Nonetheless, this variant would be as competitive as it has been. But for now, looks like we still have to wait until North American carriers would be able to get hold of the device for distribution.
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Samsung Galaxy S3 Release Date For T-Mobile

After a little digging, we found some news on T-Mobile’s release plans for the Galaxy S3. ; According to TmoNews, T-Mobile intends on releasing the Galaxy S3 in the top 29 markets and also on T-Mobile.com in its first release wave on June 21st (tomorrow). ; The top markets include the usual suspects, Los Angeles, Chicago, New York, etc. (see full list below). ; ; Then, pending availability, existing customers will be able to upgrade to the phone on June 27th. ; The phone will be sold for $629.99 retail, and $229.99 with two year contract. ; That would be in the higher range compared to the other major carriers. ; AT&T so far has the best price on [easyazon-link asin=”B00891PTQM” locale=”us”]Amazon for $189.99[/easyazon-link].

Per TmoNews, important channels for purchase are as followed:

  • National Retail Launches: Limited inventory at Walmart and Costco beginning June 21st at all locations
  • T-Mobile.com June 21st: Pebble Blue in 16 and 32GB sizes, only Pebble Blue ships at launch, Marble White in 16GB and 32GB launch details are to-be-determined
  • myT-Mobile.com: Target is june 27th for availability , pending inventory levels
  • Telesales: Said to have “higher” levels of inventory

Here are the top 29 markets releasing the phone tomorrow.

  • LosAngeles,CA
  • Chicago,IL
  • Phoenix,AZ
  • Houston,TX
  • SanDiego,CA
  • NewYork,NY
  • Seattle,WA
  • Miami/Ft.Lauderdale,FL
  • Dallas/Ft.Worth,TX
  • SanFrancisco,CA
  • SaltLakeCity,UT
  • Denver,CO
  • Minneapolis,MN
  • Tampa/St.Petersburg,FL
  • Philadelphia,PA
  • SanAntonio,TX
  • Portland,OR
  • Austin,TX
  • Atlanta,GA
  • KansasCity,MO
  • Boston,MA
  • Sacramento,CA
  • Orlando,FL
  • Detroit,MI
  • WashingtonDC*
  • Cleveland,OH
  • Jacksonville,FL
  • Charlotte,NC
  • McAllen,TX



Leave a Reply
  1. AT&T usually release their phones on Sunday, someone actually know already s3 came in stock at the store???.

  2. I just spoke with an AT&T store in Baltimore Maryland who stated that they were “…pretty sure that they saw something come down the wire saying that it was pushed to the 1st.”


  3. do you know anything yet if at&t has phone in stock at stores today? please let us know
    thank you

  4. ATT still failing. Got my phone yesterday but the SIM isn’t recognized. Couldn’t activate online, couldn’t activate by phone. Have to swing by a store today. Wish me luck. Grrr…

  5. Just to let you all know, the Verizon Galaxy s3 will be shipping another day later, July 11th! I can’t wait for this phone any longer as my bionic screen is really disappointing!

  6. I personally like the white one better as fingerprints on the blue backplate standout a lot more. Both colors are nice imho though. The Nfc works like a charm sent pictures mp3 files works nice. As far as the Mic from apple yea same thing happens headphones work great Mic does not.

  7. I also got notification last night that it had shipped and that I would receive it today. Looking at my original order confirmation, my order was supposed to ship “on or around June 21”, and that’s exactly what happened. Considering the drama about pushing back the release, I think ATT could have done a better job keeping us all informed, but at the same time, managing massive demand like this on an individual level is excruciatingly difficult. At the end of the day, I’m getting my phone exactly when they said I would. Now as long as FedEx comes through I’ll be happy. 🙂

  8. Atlast , got the notification its shipped and should get it by tomorrow .
    Still not happy that AT&T kept ever one looking for answers instead of providing proper updates

  9. I did. Placed order on June 6 AM and just got an email saying it was shipped today, June 21.

  10. Now my order has been cancelled in error by AT&T and I received this email a few minutes ago:

    Thank you for pre-ordering the new 4G LTE Samsung Galaxy S® III from AT&T. Due to manufacturer supply constraints of the Galaxy S® III, your new smartphone is now expected to arrive no later than Monday, June 25, 2012.

    As a reminder, you will receive an email from the AT&T Premier Team confirming shipment along with the carrier information and tracking number to track your shipment on-line.

    Really??? You cancel my order and then you send me this email. I feel like that they are taunting me!!!

  11. Which color, in your opinion, looks better? Did you try the NFC data transfer thing yet? Have you by any chance tried to use your iPhone headset with the S3? When I had the Note my iPhone headset mic would not work with it and it seems like its an established Samsung incompatibility.

  12. my S3 was shipped today at 3:00 and will be here tomorrow before 3:00, strange thing is they only billed my card in the amount of $10.49, mistake ?

  13. Well just checked and my phone was shipped today and picked up by Fed Ex in Fort Worth at 654 pm. I live in Tulsa, Ok. Says it will be delivered tomorrow by 3pm.

  14. thanks Luis for the photos and reporting your initial experience back to us. enjoy your new phone!

  15. Ok, apparently I was one of the few that received his/her SGS3 today as promised by AT&T. That being said I told George I would give my first impressions of the phone. MInd you me and the wife converted over from the IPhone 4. First I must say I am thoroughly impressed with the build quality. All the reviews from the UK saying the phone felt flimsy just did not hold water for me. It feels very slim and comfortable in the hand for its size yet solid. The screen is very clear and the speed of the phone flipping through screens and apps is very fast. I have noticed that sometimes the phone will lock while I am looking at it with the smart stay on. Which I am sure will be corrected with a patch or the like. All in all I am very pleased with the switch to the SGS3 and I do not foresee myself regretting the purchase.

  16. Well I am thoroughly pissed with AT&T!!! I ordered online on 6/13 the white S3. My husband called and checked last night and told it was going to ship today. So then we checked this morning and the order still said “processing”. So my husband called again and then he was told that I may have it by the 25th but probably it would be the 28th!! WTH??? Anyway if it was going to be the 28th I thought that I could save $50 and just order thru Target which has it for 149.99. So I called AT&T and spoke with a rep and asked what would happen “IF” I cancelled the order. Would there be a delay in the computer updating that the order was cancelled. So the “brilliant” rep I was talking to said hold on I will check on this. So she comes back to the phone and says OK I have cancelled your order. WTF!!!??? I never asked her to cancel it. I was just asking what would happen if I did cancel it. She said that since it would be updated instantly she thought that I would want to cancel it. What ever happened to asking for confirmation before you do something that was so final and irreversible? So now I have lost my place on the wait list. I called back to see if something could be done, maybe reinstate the order but no go. Then I was told that if I wanted it before the 28th then I would have to pay extra for shipping. I did not make the mistake they did and now they want me to pay more money. I am so mad right now I don’t even want the phone anymore!!! Not thru AT&T anyway.

  17. I ordered on June 6 early morning and have not received any updates on my order. I ordered the white one and it still says backordered. Very frustrating on how little at&t is communicating with their customers.

  18. I preordered the day after preorders were first available and its still on backorder.. im upset thinking i would finally have it by today!

  19. Erik – I just got the email so you might in the next hour…

    Thank you for pre-ordering the new 4G LTE Samsung Galaxy S III from http://www.att.com. Due to manufacturer
    supply constraints of the Galaxy S III, your new smartphone will now arrive no later than Monday, June 25th.

    You will also receive a ship confirmation email once your order ships.



  20. Got it too.

    Thank you for pre-ordering the new 4G LTE Samsung Galaxy S III from http://www.att.com. Due to manufacturer
    supply constraints of the Galaxy S III, your new smartphone will now arrive no later than Monday, June 25th.

  21. Got this mail, now from AT&T,

    Thank you for pre-ordering the new 4G LTE Samsung Galaxy S III from AT&T. Due to manufacturer supply constraints, your new smartphone will now arrive no later than Monday, June 25th.


    AT&T Customer Care Team

  22. Mine used to say Qty Backordered: 1, now says Qty Backordered: 0. So something has changed, but Status is still “In Progress” and I’ve received no communication from ATT except for one about my “new ATT plan”. But no reference there to shipment.

  23. Hmmm…I haven’t received any of those updates and had been with AT&T/Cingular for at least 10years… The lawsuit information is old information and as of the 7th they were shipping regardless. The same thing happend with the One X.

  24. I just received the same message and I was one of the ones who preordered on the first day. This sucks

  25. I preordered on June 7, now just got a text from ATT said “Due to manufacturer supply constraints of the 4G LTE Samsung Galaxy SIII, your new smartphone will now arrived no latter than Monday, June 25th.”

  26. I just received this text message from AT&T: AT&T Free Msg: Due to manufacturer supply constraints of the 4G LTE Samsung Galaxy S III, your new smartphone will now arrive no later than Monday, June 25th.

  27. This is the mail i received few mins back from AT&T but they aren’t true about the products being shipped in order of the request

    Thank you for ordering from AT&T. We expect to ship your Galaxy S III within 10 days based on available supply. Orders received after 3:00 PM CST will be processed the next business day. At AT&T, we promise to ship our products in the order in which requests are received*.
    As soon as your device ships, we will send an email confirmation including a tracking number for your convenience. In the meantime, you can check the status of your order on our website at any time by clicking here or by calling our automated system at 1-877-782-8870 and entering ********* when prompted for the order number.

  28. Thank you for ordering from AT&T. We expect to ship your Galaxy S III within 10 days based on available supply. Orders received after 3:00 PM CST will be processed the next business day. At AT&T, we promise to ship our products in the order in which requests are received*.
    As soon as your device ships, we will send an email confirmation including a tracking number for your convenience. In the meantime, you can check the status of your order on our website at any time by clicking here or by calling our automated system at 1-877-782-8870 and entering ********* when prompted for the order number.

  29. Thats a false information , its no way related to lawsuit, The guys in AT&T store told me 3 weeks back they are not selling HTC phones due to lawsuit etc only to still see them selling in other stores and online .The AT&T customer service sucks , they are trying to misguide consumers

  30. I did my order online on the 8th and it just says “We’ll send you a confirmation email as soon as your order ships”…the 3-5 days is probably a standard email since there are not a lot of preordered products.

  31. I just got off the phone with a best buy representative and he stated that the phone is delayed because apple’s lawsuit against them. Apple is trying to keep the phone out of people’s hands as long as possible.

  32. I ordered the blue one on the 16th at at&t store to be shipped to my place but still shows backordered. although email states should ship in 3-5 days. This really is not fair.

  33. Its the same for me , AT&T is useless it seems thousands are affected , they are not filling orders as they promise on first come first serve, is there a way to raise this legally?

  34. I preordered my blue S3 on June 11th. I received an order confirmation via email stating I would receive it on or before the 21st. As of this post, my order status still says Backordered.

  35. Agreed, this whole debacle is a win for Verizon. They’re just staying back and watching the other 3 drenched in their miseries…at least for now. We’ll see how they handle their release in a couple weeks.

  36. I think its smart that Verizon stayed back an extra 20 days because I think the release will be a lot smoother than everyone else. But then again I am so anxious.

  37. haha…I’m sure they’ve been hounded all day by requests though, rough day for AT&T/Sprint/T-mobile

  38. I just called at&t about the galaxy s3 and this is what happened, I said, “hello sir I was wondering if you guys had the Samsung Galaxy s3 in the store” and immediately after I asked that the man said, “I can’t help you bye” and hangup. What the heck? Thank god im on Verizon I don’t have to deal with that crap.

  39. Right, I feel your pain and I’m wondering the same thing…tempted to call, but I know that won’t do anything but make me mad…

  40. I pre-ordered my pebble blue on AT&T store on june 11th didnt get any confirmation yet shows backordered , so how are they processing the orders not on first come first serve??
    They dont give any information to customers they suck…

  41. I pre-ordered my pebble blue on AT&T store on june 11th didnt get any confirmation yet shows backordered , so how are they processing the orders not on first come first serve??
    Its frustrating…

  42. that’s the first I’ve heard of the white model shipped. guess the trick is to order both at the same time! we all now officially hate you luis

  43. Sorry ordered the white one and the blue one both arrive today. Arrive with fedex overnight. Tracking shipment as I type.

  44. I order my White S3 one hour after pre-orders started with AT&T. As of this minute, my status says BackOrdered. AT&T sucks in how they communicate with their customers. The only reason I’m still with them is because of unlimited data plan that I’m grandfathered into.

  45. I ordered the Blue S3 yesterday with AT&T. The initial order email confirmation said it would ship the 28th. 6 hours later, I get Standard Overnight shipping confirmation. I’ve tracked the package and it will be here today. I only “Pre-ordered” it 24 hours ago.

  46. Dang…I ordered June 8th online and haven’t received any confirmation yet….ATT order status states processing

  47. Does anyone know what the deal is if you pre ordered from a store prior to the 18th? I pre ordered mine from a Best Buy store on June 7th but have not heard anything, I called yesterday and one of the reps told me it wouldnt be in till the 28th then I called their 1 800 number and they told me it was delayed for 1 MONTH!!!!!! I think its stupid if they only ship out online orders instead of just sending the phone to all the people that pre ordered it in order. For example if they have 200 phones then you send it to the first 200 people not just the first 200 people that placed an order online!

  48. I dropped by an AT&T store to preorder the phone, expecting to be able to get it mailed to me in the next couple days. The rep said she had heard nothing about them getting a shipment in, and it was likely not going to happen for at least another week, so the 28th timetable sounds right. She mentioned that AT&T does like to get them to early pre-order people a week before store release

    Of course I’m moving the 31st, and don’t know where I’ll be to have it shipped to. Have to wait another week and half now, damn

  49. I agree they’re not doing a very job of communicating to their customers, they have not released any official word on online orders or in store availability. They’re trickling out the shipment as they come.

  50. I ordered the blue on 6/7 and as of 8:22 AM 6/21, my order is still “in progress”. I’ve been an ATT subscriber for 14 years, so if loyalty (unofficially) plays a role in “first come first served”, I should be one of the first to know.

  51. I pre-ordered through AT&T on June 7th for the white version and up until 6pm today MST my order status from the ATT website stated backordered and shipment pending. Now the website just gives an error and to check back later for shipment status. I dearly hope that when it comes back up that my phone will have shipped!!

  52. Did anyone get confirmation for the white one? I pre-ordered mine on June 10th, but no update on the website yet.

  53. The white one’s from AT&T are not shipping out for some reason. Only the blue will be delivered on the promised date SUX!

  54. hmm…that’s weird. My co-worker pre-ordered on June 6 and his status still shows back-ordered.

  55. Got an email from AT&T earlier this evening that my Pebble Blue S III was shipped via Fedex Next Day Air and will be delivered by 3:00pm tomorrow 6-21. Probably will have trouble sleeping tonight!

  56. Alright I’m gonna. I’m on Verizon but I really want to play with the phone. This thing has packed so much hype into me it’s ridiculous.

  57. yup, that’s the word according to the AT&T rep. go check out the stores tomorrow and let us know if it works out…

  58. Um, its the 21st now. Does that mean it’ll be on display in the AT&T stores when i go today?

  59. I placed my pre-order on Monday, all week it showed back ordered and a few hours ago I got a fedex tracking confirmation that it shipped today Standard overnight.

  60. I just got off the phone with a AT&T rep and he told me that they would be in stores tomorrow so I don’t know where you getting your info but it’s wrong

  61. My pre-order just updated a few minutes ago. Still says the order is processing, but also states that it shipped on 3/19 yet no carrier or tracking has been provided. I’m hopeful it’ll be there tomorrow.

  62. On the other hand, the US version has a vastly inferior last generation GPU (Adreno 225) compared to the fastest GPU on the phone market right now (Mali-400), and possibly inferior audio (US version seems to lack Wolfson). And battery life? Do you even know how battery draining LTE is? The US version certainly isn’t the superior version like you’re portraying it as. Both versions have its pros and cons.

  63. You say “Just a dual-core” like it’s a bad thing. Quad core’s a nice sales pitch but the fact is, there’s absolutely nothing on the mobile market or amount of multitasking on a mobile device that requires 4 cores worth of processing power. The Qualcom Snapdragon s4 is a very capable processor that will in some instances outperform the Exynos 4. Two of the more noticeable areas being network speeds and battery life. While the Exynos 4 is powerful, it doesn’t support 4G LTE capability and that’s a drag considering that network speed is one of the biggest attractions when you’re advertising a mobile device. That means the US model will be provided with a RAM boost from 1.5 to 2 gigs, the Qualcom Snapdragon s4 processor with 4G capability, above average battery life so on and so forth. Pretty sweet deal if you ask me.

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