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Verizon Wireless To Start Charging $2 Convenience Fee January 15

According to an internal document obtained by our friends at Droid-Life, Verizon Wireless plans to start charging a $2.00 convenience fee for payments made online and using the telephone.

Verizon writes:

“Verizon Wireless strives to provide you with the best wireless experience. Effective January 15, 2012 we are implementing a $2.00 online and telephone payment convenience fee to help allow us to continue to support these bill payment options in these channels. The fee will be waived if you pay by electronic check or enroll in Auto Pay”

The $2.00 fee doesn’t start until January 15th and according to Verizon Wireless customers will be warned before the fee is assessed and given other payment options to avoid the $2.00 charge. If you don’t want to pay it you can use these other payment channels:

  • ACH (electronic check)
  • Pre-enrollment APO (Autopay)
  • Online from customer’s home banking service provider (online bill pay through your bank)
  • In-store using My Verizon Express, BPK or a store representative
  • VZW gift card, rebate card and friends and family referral rewards card
  • Paper checks and money orders mailed to Verizon Wireless remit address via USPS

source: Droid-Life


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  1. That’s outrageous. It doesn’t cost VZW anything to process electronic payments, whereas it would for them to process check and in store credit card payments. It seems like they want to discourage people from doing things the modern way.

  2. What a joke. Verizon will think of anything to gouge more money out of its customers. I paid online. Not anymore. Looks like it’s good ole snail mail check from now on. They charge enough for their service, IMO.

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