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HTC Says They’ll Only Spy On You If You Want Them Too

The interwebs were hot Thursday with reports that an update to the HTC Sensation 4G and the HTC Evo 3D were spying on their users. According to a report originally published in the Boy Genius Report, users were accusing HTC of sending data back to Taiwan as part of an update received by both devices.

HTC insists that any data being sent back to HTC’s headquarters is stripped of any identifying information before it leaves the users device.  Furthermore the only way to have data sent back is if you opt in when an error message comes out. Privacy has been a hot button topic lately for both iOS and Android devices , however HTC says they are in the clear.

More after the break

HTC, like most manufacturers, has an opt-in error reporting function built in to our devices,” an HTC spokesperson said in a statement delivered to BGR via email. “If your phone experiences an error, you have the option of ‘Telling HTC’ so we can make improvements to our phones. Details about this are in our privacy policy on each device and in order for data to be collected, you have to opt-in. If you do opt-in, we protect your privacy by de-identifying and encrypting the data.”

HTC reassured BGR that they aren’t looking for user data for any reason other than to help fix bugs and crashes which is a very common thing these days.  For instance, in a lot of cases if something crashes on your computer you always have the option to send a note back to the mothership.

Motorola came under fire for tracking user data earlier this year when Motorola Mobility CEO Sanjay Jha revealed that Motorola was tracking user habits via their MotoBlur  user interface. Jha, speaking at a Bank of America/Meryll Lynch tech conference in New York, said that soon Motorola will be able to make recommendations as to which apps and functions are draining battery and other ways to optimize your Motorola devices. For this functionality to work as described Motorola would at least need to be able to track where to send such suggestions.

In the case of HTC it seems to be like any other anonymous bug report

source: BGR

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